Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Languages
Software
Work Preference
Timeline
OfficeManager
MUZAMMIL AHMED

MUZAMMIL AHMED

Retail Management
Dubai

Summary

Results-Driven Store Manager with over 11 years of demonstrated success in retail management. Proven expertise in overseeing day-to-day operations, including promotional planning, financial oversight, and inventory control. Known for effectively streamlining processes, optimizing team performance, and implementing strategies that align with business goals.

Accomplished Leader with a strong ability to resolve complex challenges, ensuring seamless operations and achieving revenue growth. Dedicated to enhancing customer satisfaction and fostering long-term loyalty through excellent service standards and operational excellence.

Overview

19
19
years of professional experience
3
3
years of post-secondary education
5
5
Languages

Work History

Store Manager

Bombay Shaving Company
Bangalore
10.2022 - 12.2024

Leadership and Sales Expertise

  • Team Development: Hired, trained, and supervised staff, fostering a high-performing team aligned with company values and growth goals.
  • Sales Enablement: Educated sales associates on product knowledge, promotional strategies, and effective sales techniques, leading to improved customer satisfaction and increased revenue.
  • Customer Engagement: Created a welcoming shopping environment, driving a 25% increase in repeat business through exceptional service and proactive interactions.
  • Operational Excellence: Managed inventory control, cash handling, and opening/closing procedures to ensure smooth daily operations.
  • Strategic Growth: Launched exclusive events and expanded product selection, contributing to revenue growth and a 50% increase in foot traffic.
  • Process Improvement: Streamlined inventory management processes, reducing stock discrepancies by 40%.

Store Manager

Mysore Silk Collection
Bangalore
05.2013 - 07.2021
  • Team Leadership: Led weekly staff meetings to improve sales, align teams, and introduce new stock.
  • Policy Development: Streamlined internal policies to ensure compliance and efficiency.
  • Talent Management: Hired and mentored staff, fostering strong relationships and boosting team productivity.
  • Strategic Procurement: Secured favorable pricing and ensured timely deliveries to optimize operations.
  • Customer Engagement: Delivered exceptional service, driving increased loyalty and higher spending.
  • Business Growth: Increased profit margins by 15%, earning recognition as 'Store of the Month.'
  • Visual Merchandising: Revamped product displays to promote new inventory and generate excitement.
  • Operational Expertise: Managed inventory, cash handling, and daily store operations with precision

Retail Sales Manager

Gazzaz perfumes
Bangalore
11.2008 - 04.2013
  • Recruitment & Training: Hired and trained passionate sales professionals to align with company goals.
  • Team Leadership: Led a 15-member team, coaching them to exceed sales targets and deliver top-tier service.
  • Customer Engagement: Delivered tailored solutions by identifying and prioritizing client needs.
  • Performance & Productivity: Monitored staff performance, resolved issues, and boosted efficiency.
  • Cost Optimization: Negotiated supplier contracts, achieving a 12% cost reduction.
  • Sales Growth: Increased sales by 40% during peak periods through strategic campaigns.

Sales Executive

Gazzaz Perfumes
Bangalore
07.2005 - 10.2008
  • Market Insights: Monitored customer trends and competitor activities to refine strategies.
  • Customer Focus: Built strong relationships by understanding needs and delivering tailored solutions.
  • Sales Growth: Boosted revenue through effective sales techniques and relationship-building.
  • Event Marketing: Organized product-focused events to attract new customers.
  • Creative Initiatives: Enhanced store displays and supported business innovation.
  • Team Collaboration: Worked closely with teams to achieve sales and service targets.
  • Performance Excellence: Consistently achieved sales goals and improved client satisfaction.

Education

BBA - Bachelor of Commerce

Sabarmati University
04.2020 - 03.2023

Skills

Accomplishments

  • Awarded for Excellence: Received monthly awards (2x) and quarterly awards (2x) for outstanding performance.
  • Acknowledged Contributions: Earned numerous appreciations from management, customers, and vendors.
  • Community Engagement: Actively participated in charitable activities as part of the team.
  • Event Participation: Took part in various co-curricular activities and events.
  • Recognition & Rewards: Received multiple goodies through the R&R (Rewards & Recognition) program.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Arabic
Intermediate (B1)
Tamil
Upper intermediate (B2)
Telugu
Intermediate (B1)

Software

Retail (POS) And Inventory Management Software

Microsoft Office Suite

Google

CRM Software

Email Platform

Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Career advancementPersonal development programsTeam Building / Company RetreatsStock Options / Equity / Profit SharingCompany CultureWork-life balance

Timeline

Store Manager

Bombay Shaving Company
10.2022 - 12.2024

BBA - Bachelor of Commerce

Sabarmati University
04.2020 - 03.2023

Store Manager

Mysore Silk Collection
05.2013 - 07.2021

Retail Sales Manager

Gazzaz perfumes
11.2008 - 04.2013

Sales Executive

Gazzaz Perfumes
07.2005 - 10.2008
MUZAMMIL AHMEDRetail Management