MUZAMMIL QUDRAT

• Complies with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.
• Follows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
• Operates different Ground Support Equipment (GSE) depending on the assigned area in line with the operating manuals.
• Reported equipment malfunctions to supervisors for immediate attention, avoiding delays.
• Inspects assigned Ground Support Equipment to ensure serviceability and suitability.
• Transported luggage to terminal areas for timely customer collection.
• Cleaned and sanitized aircrafts between flights to maintain hygiene standards.
• Conducted thorough pre-flight checks to ensure operational readiness of equipment.
• Assists in airside operations activities including sorting, loading and unloading baggage and cargo correctly (whether it is a unitized or bulk) to and from systems, ULD, trucks, carts and aircraft.
• Ensures that the pushback procedure is carried out efficiently and safely.
• Collaborated effectively with colleagues, fostering a strong team environment on the ramp area.
• Provided excellent customer service for passenger satisfaction.
• Followed safety guidelines when operating in hazardous environments.

• Drove high-level B2B sales meetings to secure large scale contracts, enhancing market presence significantly.
• Implemented robust CRM systems that improved tracking of sales activities and client interactions.
• Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
• Maintained excellent knowledge of industry trends to remain ahead of competitors.
• Analyses industry and competitor trends to enhance sales strategy.
• Processed customer payments and set up direct debits for long-term service contracts.
• Identified new business opportunities that enhanced growth potential of the company.
• Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
• Delivered high sales performance within budget to strict deadlines and targets.
• Increased revenue by upselling and recommending products.

• Improve business in targeted area by B2B selling.
• Completed customer orders with speed and accuracy.
• Placed customer orders, providing guidance on product delivery timeframes.
• Maintained contact with customers throughout sales and pre-delivery process.
• Maintained excellent knowledge of industry trends to remain ahead of competitors.
• Understood customer needs to craft exceptional sales journeys.
• Maintained awareness of latest industry trends, product knowledge and sales techniques.

• Create schedules for staff and allocate duties to them based on specific talents and abilities.
• Giving orders to the delivery crew, follow up LPOs and delivery of ordered products,
• Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
• Trained new cashiers and staff on store policies and procedures to maintain standards.
• Kept up-to-date with store promotions to provide accurate information to customers.
• Coordinated staff rotation for balanced workload and efficient store operations.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Handled high volume calls to address customer inquiries and concerns.

• Travelled extensively between different retail locations to ensure consistent brand representation.
• Facilitated communication between the head office and retail outlets; ensured consistent understanding of company policies across all outlets.
• Offered friendly, efficient customer service and handled challenging situations with ease.
• Checked stock rotation frequently, reduced instances of outdated products on shelves.
• Served customers to drive sales and deliver top-quality experiences.
• Monitored and updated stock levels and inventory databases by using inventory management system.
• Developed visual merchandising strategies to enhance product presentation and attract customer attention.
• Implemented planograms, POSM and display layouts to optimize brand and product visibility and accessibility.

• Maintaining quality standards for the factory following buyer's
requirements and guidance for each departments and processes
• When established quality standards are there in a company they
need to follow and control the factory quality standard
• Monitor the quality of the product through the various stages of
production
• If minor fault are present in the fabric, defects should be marked
on the fabric and same thing must be communicated to next
operation
• Auditing inward fabric and trims and ensuring only quality goods
are accepted
• Ensure that no faulty fabric is sent for packing
Perform inline inspection, pre-final audit and final inspection in
finishing department
• Responsible for analysis quality reports and prepare improvement
plan
• Audit of the packed goods prior to offering shipment to buyer
Train newly hired quality personnel on company quality policies
and how to use quality tools.

• Interpreted blueprints to deliver conformant, quality products.

• Assisted in laboratory operations to ensure precise testing results.

• Prepare sample of garments before the production of garments
approved and assigned by 'fashion designer' and management
• Make sure that all the apparatus and tools are correct for the
sample Machine, Chemical, Pattern, etc.
• Assisting to the other staff for developing and timely preparation of
the sample
• Communicate with the senior and laboratory staff if any problem
appears on sample
• Make sure that sample is on customer demand and exact match
with the design
• Knowledge of all the operations of GDP i.e.(scrape, spray, whisker,
wrinkle, destroyer) etc.
• Train newly hired operators on company policies and how to use
the tools and chemicals.
• Ensured quality control by managing material sampling tasks.

• Delivered high-quality results within timeframe targets.