Summary
Overview
Work history
Education
Skills
Custom
Timeline
Generic
MWAIDJA UMUHOZA

MWAIDJA UMUHOZA

Dubai,UAE

Summary

To acquire quality customer service career in a reputed hospitality industry to establish my skills as professional service provider through utilizing my training and working experiences, in a challenging and worthwhile environment where is opportunity for personal development and learning, while ultimate achieving the strategic Goals of the organization

Overview

6
6
years of professional experience

Work history

Hostess

Aprons and hammers JBR Dubai
12.2022 - 08.2024
  • Kept reception area clean and organized to uphold professional office reputation.
  • Represented company and promoted brand with exceptional service and presentation.
  • Solved administrative and customer service issues with knowledgeable assistance and friendly support.
  • Coordinated incoming and outgoing packages and mail to facilitate distribution.

Hostess

Bosporus restaurant
Dubai
10.2021 - 02.2024

Waitress

Rixos Premium Saadiyat Island Abu Dhabi
10.2021 - 11.2022

JOB RESPONSIBILITIES

• Arrange table settings and maintain a tidy dining area.

• Deliver checks and collect bill payments .

• Carry dirty plates, glasses and silverware to kitchen for cleaning.

• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties) .

• Follow all relevant health department regulations .

• Provide excellent customer service to guests.

Waiter

Rixos premium saadiyat island
Abu Dhabi
11.2018 - 04.2021

Education

technology and business studies - tourism and management

Bachelor's degree At university of tourism
(UTB) Rwanda 2017

in tourism and hotel management ( ES-TH Gasogi) 2014

Certificate of secondary education

Skills

  • Problem solving skills
  • Negotiation skills
  • Decision making skills
  • Excel proficiency

Custom

Mwaidja Umuhoza

Timeline

Hostess

Aprons and hammers JBR Dubai
12.2022 - 08.2024

Hostess

Bosporus restaurant
10.2021 - 02.2024

Waitress

Rixos Premium Saadiyat Island Abu Dhabi
10.2021 - 11.2022

Waiter

Rixos premium saadiyat island
11.2018 - 04.2021

technology and business studies - tourism and management

Bachelor's degree At university of tourism

in tourism and hotel management ( ES-TH Gasogi) 2014

Certificate of secondary education
MWAIDJA UMUHOZA