Elizabeth M. Mwatha
Dubai,DU
Summary
To succeed in an environment of growth and excellence whilst earning a job that provides me satisfaction and self-development; at the same time helping me achieve personal and organizational goals, proving that my skills and talent can be adaptable to any situation and responsibility at any capacity. Motivated admin consultant offering demonstrated success tackling various office tasks. Delivered proactive support on key administrative matters to promote productivity across departments. Recognized for organization and time management skills.
Overview
4
4
years of post-secondary education
4
4
years of professional experience
Work History
Consultant associate
- Offer advice on various issues concerning the project at hand.
- Follow up on clients.
- Draft various documents connected to the project.
- Conduct research.
- Acquire new clients.
- Offer training to new colleagues.
- Maintain records of various projects.
Real estate Agent
12.2020 - 06.2021
- Lead in sale or rent of properties.
- Make cold calls.
- Meet up with landlords and tenants, investors, buyers to show and discuss way forward in regards to a property.
- Offer advice on various issues concerning the project at hand and off plan projects.
- Follow up on clients.
- Draft various documents connected to the project.
- Conduct research.
- Acquire new clients.
- Offer training to new colleagues.
- Maintain records of various projects.
Platform consultants
01.2015 - 01.2017
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained excellent attendance record, consistently arriving to work on time.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Increased customer satisfaction by resolving issues arising.
Archives clerk
Kele contracting LLC
01.2015 - 12.2015
- Maintain the information in the office's records management system:.
- Register incoming and outgoing records in electronic record keeping system.
- Sort records and documents in accordance with classification standards and Instructions.
- Maintain paper-based and electronic central file system by creating new folders, applying disposition instructions and tracking file circulation.
- Assemble records and create electronic file lists in preparation for records transfer and arrange for their transportation from offices to non-current storage.
- Respond to requests for information and advice:.
- Respond to requests for retrieval of a broad range of documents from various internal units locations, ensuring that a sensitive material is made accessible only to authorised staff.
- Advise staff in different units on the classification of their records.
- Respond to external requests for information from the Office's archives and records centre, ensuring conformity with the office's policy.
- Make recommendations on improving the office's overall document management.
Customer Service Supervisor
Salalah Rotana Resort and Spa, Oman
01.2014 - 12.2014
- Reception.
- Booking massage sessions for guests and members of the club.
- Actively involved in ensuring that there is consistent quality service by ensuring that the guest complains are handled in a timely and professional manner.
- Welcoming guests and members of the club and ensuring that they feel ‘at home’.
- Coordinating and receiving membership fees with our VIPs Recreation Department.
- Marketing the different facilities and services we have in the recreation department.
- Team leader in charge of standard operation procedures; trained new colleagues and mentored the team at large.
- Managing the various teams in the spa, gym, recreational area and ensuring that the team is executing the assigned duties accordingly.
- Management of daily reports on the performance of the colleagues and the establishment and updating the recreation director.
- Providing guest feedback and also looking at ways that the department can improve service for guest satisfaction.
Education
Diploma - Business Management
Nairobi Institute Of Business Management
01.2009 - 01.2010
Diploma - Law
Kenya School of Professional Studies
01.2007 - 01.2009
Certificate in Computer Packages - undefined
New Horizons Computer Training Institute College Nairobi
01.2006 - 01.2007
Subjects: Microsoft office, excel, PowerPoint, word and general computer usage - undefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Interpersonal Communication
Timeline
Real estate Agent
12.2020 - 06.2021
Platform consultants
01.2015 - 01.2017
Archives clerk
Kele contracting LLC
01.2015 - 12.2015
Customer Service Supervisor
Salalah Rotana Resort and Spa, Oman
01.2014 - 12.2014
Diploma - Business Management
Nairobi Institute Of Business Management
01.2009 - 01.2010
Diploma - Law
Kenya School of Professional Studies
01.2007 - 01.2009
Certificate in Computer Packages - undefined
New Horizons Computer Training Institute College Nairobi
01.2006 - 01.2007
Subjects: Microsoft office, excel, PowerPoint, word and general computer usage - undefined
Consultant associate
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