Myat Thwe Nanda
Al karama, Dubai,UAE
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Receptionist
Volta Containerline FZCO
Dubai
02.2024 - Current
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Prioritised tasks to maintain reliable service throughout peak times.
- Solved administrative and customer service issues with knowledgeable assistance and friendly support.
Maintenance planner
Myanmar Airways International
Yangon
05.2018 - 12.2022
- Build-up list of spares and equipment required for scheduled maintenance, modification and inspection tasks
- Preparing check packages for hangar maintenance by including appropriate Approved Maintenance Program (AMP) tasks.
- Coordinating with Material/Logistics Section to ensure all materials and other requirements to be ready in time.
- Liaise with Technical Service section for accomplishment of Airworthiness Directives and Service Bulletin.
- Stock to ensure the forecasted and data records.
Administrative officer
Myanmar Airways International
Yangon, Myanmar
02.2015 - 04.2018
- Organised filing system for important and confidential office documents.
- Answered phone calls and emails for management team during busy periods.
- Managed queries in person, by phone and via email with exceptional customer care.
- Addressed incoming requests for information, inquiries, and complaints.
Education
Bachelor of Arts - English Language and Literature
Yangon University of Distance Education
Yangon, Myanmar 12.2014 - 12.2018
Diploma - Business Management
Wise College
Yangon, Myanmar 12.2017 - 10.2018
Skills
- Customer Service & Conflict Resolution
- Microsoft Office & SAP
- Aviation Dedicated Software
- Multitasking & Problem solving
- Engaging leadership style
- Flexible & Teamwork
Languages
Myanmar
Native
English
Advanced
Certification
Advance Excel 2016 (KMD Education Centre, Yangon City)
LCCI level 2 Boo-keeping and Accounts (IAS)
Business Computing Level 1 & 2
References
References available upon request.
Timeline
Receptionist
Volta Containerline FZCO
02.2024 - Current
Maintenance planner
Myanmar Airways International
05.2018 - 12.2022
Diploma - Business Management
Wise College
12.2017 - 10.2018
Administrative officer
Myanmar Airways International
02.2015 - 04.2018
Bachelor of Arts - English Language and Literature
Yangon University of Distance Education
12.2014 - 12.2018
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