Mylene Brecia
CASHIER, WAITRESS
DEIRA
Summary
Proven track record of enhancing workplace productivity and customer satisfaction at ALMAALAMAH, leveraging exceptional file organization and verbal communication skills. Expert in fostering professional relationships and streamlining processes, significantly contributing to data-driven decisions and team efficiency. Demonstrates a commitment to professionalism, etiquette, and meticulous scheduling, ensuring optimal operational flow.
Overview
9
9
years of professional experience
Work History
Office Assistant
ALMAALAMAH /Ali Ahmed AL Fayadh
2024.03 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Increased office efficiency by organizing and maintaining a well-structured filing system.
- Assisted in the preparation and distribution of reports, contributing to data-driven decision-making processes.
- Interacted with customers by phone, email, or in-person to provide information.
Housekeeping
Tiffany Cleaning Services
Dubai , Dubai
2023.02 - 2024.02
- Maintained a safe and clean living environment for residents through diligent housekeeping tasks.
- Improved facility cleanliness by performing routine housekeeping tasks and coordinating with maintenance staff.
- Assisted housekeeping team in achieving high cleanliness standards for all guest rooms.
- Improved communication with housekeeping and maintenance departments, ensuring guest requests were promptly fulfilled.
- Streamlined housekeeping processes for increased efficiency, reducing staff workload and optimizing resources.
Waitress, Supervisor, Receptionist and Cashier
Momo Paradise
Kuala Lumpur , Malaysia
2016.12 - 2021.02
- Resolved customer problems and complaints.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Barista, Cashier, Waitress
Farm to Plate Restaurant /Chris Chu
Kuala Lumpur , Malaysia
2016.01 - 2017.02
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
Bachelor of Science - Science Education
BICOL UNIVERSITY
TABACO CAMPUS06.1999
Skills
- Verbal Communication
- File Organization
- Professionalism and Etiquette
- Scheduling and Planning
Timeline
Office Assistant
ALMAALAMAH /Ali Ahmed AL Fayadh
2024.03 - Current
Housekeeping
Tiffany Cleaning Services
2023.02 - 2024.02
Waitress, Supervisor, Receptionist and Cashier
Momo Paradise
2016.12 - 2021.02
Barista, Cashier, Waitress
Farm to Plate Restaurant /Chris Chu
2016.01 - 2017.02
Bachelor of Science - Science Education
BICOL UNIVERSITY
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