Nabeela Mehak
Event Coordinator
Ajman
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenge utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
4
4
Languages
Work History
VIP Hostess
SS Events - Dubai International Stadium ILT20
Dubai
01.2023 - 02.2023
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
Administrator
SS Events - Al Salam Race
DUbai
09.2022 - 02.2023
- Collected, validated, and distributed information to employees.
- Generated reports to suggest corrective actions and process improvements.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Leveraged bookkeeping software and automated processes to reduce errors.
Usher
SS Events - Dubai International Stadium Asia Cup
Dubai
08.2022 - 09.2022
- Assisted patrons with seating by giving directions and lighting paths.
- Directed ticket holders to seats and facility locations.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Maintained professional demeanor to represent venue and create positive impression.
- Monitored entrance and exit of venue to guarantee safety of guests.
Hostess
Expo 2020 - Indian Pavilion
Dubai
10.2021 - 03.2022
- Assisting guests/visitors in directions, queries, information etc.
- Explaining visitors about the pavilion and projects.
- Working closely with the coordinators in helping them out with any additional tasks and duties.
- Crowd Managing and Controlling
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Administrative Assistant
Smitters Trading
Dubai
01.2021 - 08.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Education
High School Diploma -
Al Ameer English School
Ajman - UAE 04.2001 -
Skills
Hospitality service expertise
Decision Making
Adaptability
Leadership
Customer Service
Team Work
MS Office
Personal Information
Nationality : Indian
Date Of Birth : 21-Apr-2002
Place Of Birth : Ajman - U.A.E
Visa Status : Own Visa (Sponsored by Father)
Visa Validity : 22-Dec-2024
Timeline
VIP Hostess
SS Events - Dubai International Stadium ILT20
01.2023 - 02.2023
Administrator
SS Events - Al Salam Race
09.2022 - 02.2023
Usher
SS Events - Dubai International Stadium Asia Cup
08.2022 - 09.2022
Hostess
Expo 2020 - Indian Pavilion
10.2021 - 03.2022
Administrative Assistant
Smitters Trading
01.2021 - 08.2021
High School Diploma -
Al Ameer English School
04.2001 -