NABILA SBITRI
Abu Dhabi,United Arab Emirates
Summary
Dynamic and proactive professional with advanced computer skills and expertise in Windows operating systems, Microsoft Office Suite, and various accounting and inventory software. Demonstrates strong problem-solving abilities, effective communication skills, and a creative approach to challenges. Known for being a skilled negotiator, team player, and self-motivated individual with a flexible and organised work ethic. Fluent in three languages, offering a unique perspective in diverse environments. Career goals include leveraging technical proficiency and interpersonal skills to drive organisational success.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Work history
Reception Clark
United Home Health Care
Abu Dhabi
11.2018 - 08.2025
- Company Overview: www.Unitedhomehealthcar.ae
- Performing a variety of administrative duties for the Director
- Schedule and coordinate meetings, appointments, and travel arrangements for supervisors and managers
- Supporting marketing executives in organizing various projects
- Communicate directly with clients and encourage trusting relationships
- Conducting market research and analyzing consumer rating reports/questionnaires
- Managing all marketing for the company and activities within the marketing department
- Monitor and report on the effectiveness of marketing communications
- Represented the company at corporate and public events.
- Www.Unitedhomehealthcar.ae
- Updated company databases regularly for accurate record-keeping.
- Kept the reception area tidy, creating a welcoming environment for visitors.
- Organised travel arrangements for senior staff, guaranteeing seamless business trips.
- Processed invoices accurately to avoid financial discrepancies.
- Managed appointments to facilitate efficient meeting schedules.
- Assisted in customer satisfaction with swift handling of inquiries and complaints.
- Coordinated deliveries from suppliers; ensured the office was well-stocked at all times.
- Compiled reports which assisted management in decision making.
- Sorted mail daily, ensuring prompt distribution to relevant parties.
- Built positive working relationships with staff and customers for helpful department support.
- Gathered and registered information on database.
- Trained junior clerks in best practices and daily administration requirements.
- Retained knowledge of products and services to provide informative customer advice.
Credit Admin Officer
Siraj Finance PJSC
Abu Dhabi
03.2018 - 08.2025
- Company Overview: www.sirajfinance.com
- Maintains credit files so that all files are organized in a consistent manner
- Ensures that information received in the department is uploaded accurately to the document imaging system on a timely basis
- Ensure full process & protocols are fulfilled while receiving credit approvals from the risk department to issue Guarantees or facility offer letters (FOLs)
- Check the validity of all documents, KYC, before any issuance
- Update CRM, FOL track, TF track
- Following up with sales for missing/Pending or expired documents & covenants
- Check the validity & Expiry date of FOLs
- Follow and Update MIS
- Update AECB report (ETIHAD BUREAU), CBRB, & World checklist process
- Business finance/salaam finance process, schedule & calculation before disbursement
- TKAFUL Insurance process...
- Pitching products and/or services
- Maintaining fruitful relationships with existing customers
- Researching the needs of other companies and learning who makes decisions about purchasing
- Planning and overseeing new marketing initiatives
- Attending conferences, meetings, and industry events.
- Www.sirajfinance.com
- Handled confidential documents with utmost care; ensured data security at all times.
- Simplified complex information via clear, concise written communication skills; eased understanding across departments.
- Enhanced office efficiency by managing and organising the day-to-day administrative duties.
- Responded promptly to emails, letters and phone calls; facilitated seamless external communication.
- Streamlined processes with proactive problem-solving abilities.
- Facilitated increased team collaboration with effective interpersonal skills.
- Adapted quickly to changes in procedures or policies; maintained consistency in output quality despite fluctuations in workload demands.
- Coordinated travel arrangements for staff members leading to hassle-free business trips.
- Organised monthly reports to maintain record accuracy.
- Used Microsoft Office Suite proficiently for smooth workflow management and document creation.
- Participated actively in departmental meetings contributing valuable insights and suggestions.
- Assisted in arranging meetings for smoother communication channels.
- Improved file management system through systematic categorisation and labelling practices.
- Delegated work effectively amongst team members; encouraged shared responsibility and teamwork.
- Offered administrative support to the management team resulting in enhanced operations.
- Prioritised tasks for timely completion of projects.
- Provided dependable administrative support to senior staff, enabling them to freely handle high-importance tasks.
- Met deadlines on admin tasks to minimise disruption to colleagues and workflows.
- Secured data and documents to maintain confidentiality according to company and regulatory standards.
- Prepared regular reports on expenses and office budgets.
- Established workflow processes and implemented modifications to improve administrative operations.
- Respected customer privacy through tactful, diplomatic and confidential support.
- Cultivated and deepened relationships with customers by providing exceptional service.
Administratives Assistant & Financial Manager
Comptoir Sala AL Jadida s.a.r.l
Morocco
03.2014 - 08.2016
- Company Overview: www.comptoir.com
- Performed general office duties and administrative tasks
- Performing a variety of administrative duties for the Director
- Performance a Data Entry tasks and create reports
- Input employee data and maintain employee files
- Preparing monthly salary for employees
- Responsible for all aspects of the financial management and administration for the Fund
- Establishes effective accounting and bookkeeping systems and procedures and oversees accounting services
- Establishes and implements internal controls, and administrative systems, policies
- Manage accounts payable, accounts receivable, purchasing, donations processing and receipting, payment of invoices, payroll and bills
- Maintain parallel records of income and expenditure in financial database
- Ensures adequate cash flow for the organization's requirements, by monitoring funder remittances, and preparing requests for funds as needed
- Prepare budgets and reports on expenditure for donors by set deadlines
- Manages bank accounts and monitors reconciliations, transactions including wire transfers, credit cards, renewal of Certificates of Deposit, and keeping track of signing authorities
- Www.comptoir.com
Customer Service & Front Office Agent
Regal Plaza Hotel
Dubai
01.2010 - 08.2013
- Company Overview: www.rameehotels.ae
- Managing guests services requests
- Service booking
- Using communication skills, Oral or written to register the guests and accommodate them…
- Input employee data and maintain employee files
- Preparing monthly salary for employees
- Responsible for all aspects of the financial management and administration for the Fund.
- Www.rameehotels.ae
Administrative Assistant & Financial Manager
ITS Center
Rabat
01.2010 - 08.2013
- Company Overview: www.its-center.fr
- Assisting the manager in organizing; Planning and implementing strategy;
- Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
- Performed general office duties and administrative tasks
- Performing a variety of administrative duties for the Director
- Performance a Data Entry tasks and create reports
- Input employee data and maintain employee files
- Preparing monthly salary for employees
- Responsible for all aspects of the financial management and administration for the Fund.
- Www.its-center.fr
Education
Diploma of Specialized Technician - Business Management
OFPPT
Sale 09.2005 - 06.2008
certificate - English literatures studies
Mohammed V University
Rabat 09.2002 - 06.2003
High School Diploma - Modern Letteratures
Quadi Ayad
Skills
- Windows 95
- Windows 98
- Windows 2000
- Windows XP
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Accounting Software
- Inventory Software
- Internet Technologies
- Team Player
- Energetic
- Problem Analysis
- Problem Solving
- Self-Sufficient
- Proactive
- Creative Thinker
- Skilled Negotiator
- Tolerant
- Flexible
- Organized
- Dynamic
- Open-minded
- Strong verbal communication
- Strong personal communication
- Self-motivated
- Advanced Computer Skills
- Tri-Lingual
Languages
Arabic
Fluent
English
Fluent
French
Fluent
Timeline
Reception Clark
United Home Health Care
11.2018 - 08.2025
Credit Admin Officer
Siraj Finance PJSC
03.2018 - 08.2025
Administratives Assistant & Financial Manager
Comptoir Sala AL Jadida s.a.r.l
03.2014 - 08.2016
Customer Service & Front Office Agent
Regal Plaza Hotel
01.2010 - 08.2013
Administrative Assistant & Financial Manager
ITS Center
01.2010 - 08.2013
Diploma of Specialized Technician - Business Management
OFPPT
09.2005 - 06.2008
certificate - English literatures studies
Mohammed V University
09.2002 - 06.2003
High School Diploma - Modern Letteratures
Quadi Ayad
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