Provide assistance to lab users with hardware and software issues Ensure the security of the lab by monitoring access and preventing.Comfortable handling complex issues, meeting strict deadlines and adjusting to rapidly changing conditions.
Overview
17
17
years of professional experience
Work History
Senior Laboratory Officer-computer
University of Sharjah
01.2008 - Current
Provide technical support to lab users and assist in lab hardware/software usage as well as the use of the various labs facilities and devices. As well as oversee and supervise students whilst at the computer labs.
Update and upgrade the dorm website page using MS-SharePoint Software when required.
Maintain and prepare the lab(s), and ensure that all equipment is properly functioning and ready for use.
working on banner system , Dorm online application and HR Logos.
Trained new students members on laboratory protocols.
Other job-related tasks as assigned by the line manager in the concerned department within the expected time limit.
Contributed to continuous improvement initiatives, identifying areas of inefficiency and recommending solutions.
Education
Bachelor of Computer Science - Computer And Information Sciences
University of Sohag
Egypt
10.2006
Skills
work under pressure
Communication
team management
customer orientation
problem-solving
Laboratory Management
Goal Setting
Continuous Improvement
Written Communication
Timeline
Senior Laboratory Officer-computer
University of Sharjah
01.2008 - Current
Bachelor of Computer Science - Computer And Information Sciences
University of Sohag
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