Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Nadeem Tahir

Nadeem Tahir

Sharjah

Summary

Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience

Work History

Operations Supervisor

Recycle Point (FZE)
04.2013 - Current
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Motivated and trained employees to maximize team productivity.
  • Managed internal operational standards and productivity targets.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Compiled training materials for new employees and tracked skill development.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Analyzed department metrics and performance and reported findings to management.
  • Conducted root cause analysis in deficient areas to identify and resolve issues.
  • Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
  • Documented transactions, orders and expenditures to gather sales data and forecast financial needs.
  • Collected customer feedback and made business adjustments to improve retention and satisfaction.
  • Negotiated with distributors to find quality products and best prices.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Kept high average of performance evaluations.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Completed bi-weekly payroll for employees.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.
  • Conducted ongoing reviews of program financial systems to assess cost control measures.

Food Delivery Driver

Al Yaqoot Afghani Restaurant & Cafeteria L.L.C
06.2011 - 03.2013
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Inspected stocks to identify shortages, replenish supply of food delivery items and maintain consistent inventory.
  • Delivered orders to customers to drive full satisfaction.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Processed payments, made change, and provided receipts.
  • Communicated regularly with dispatcher for delivery route details and changes.

Taxi Driver

RAK Transport Authority
07.2009 - 04.2011
  • Arrived on time to customer appointments.
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
  • Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Maintained log of daily trips to keep accurate records of fares and destinations.
  • Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
  • Transported high-value clients with professionalism and discretion.
  • Handled upkeep for taxi, added fuels, cleaned exterior and sprayed out interior.
  • Used mobile application to connect with customers, track distances and report locations.
  • Controlled operation of taximeter to accurately track distances and fares.

Salesperson

Al Sultan Bakery
04.2008 - 06.2009
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Managed customer from initial contact to closing with attention to detail to build loyalty.
  • Improved customer service and telecommunication skills to build lasting relationships.
  • Worked with loss prevention in monitoring shopper behavior.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Trained and mentored new sales representatives.

Education

High School Diploma -

BISE
Lahore, Pakistan
2001

Skills

  • Task Delegation
  • Motivational Leadership
  • Shipment Processing
  • Logistics Expertise
  • Team Training
  • Warehouse Operations
  • Accounts Payable and Accounts Receivable
  • Employee Development
  • Inventory Coordination
  • Job Assignments
  • Budgeting and Cost Control Strategies
  • Teller Transactions
  • Customer Relationship Development
  • Project Planning
  • Policy Development and Enforcement
  • Route Optimization
  • Driver Routing
  • Strategize Business Plans
  • Improve Performance
  • Professional Telephone Etiquette
  • Quality Improvement Strategy
  • Business Leadership
  • Inventory Tracking and Management
  • Desktops, Laptops and Mobile Devices
  • Manage Operations
  • Database Maintenance
  • Employee Relationships
  • Recycling and Conservation
  • Supplier Monitoring
  • Individual and Team Goals
  • Operations and Procedural Knowledge

Languages

English
Advanced (C1)
Arabic
Upper intermediate (B2)
Urdu
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Punjabi
Bilingual or Proficient (C2)

Timeline

Operations Supervisor

Recycle Point (FZE)
04.2013 - Current

Food Delivery Driver

Al Yaqoot Afghani Restaurant & Cafeteria L.L.C
06.2011 - 03.2013

Taxi Driver

RAK Transport Authority
07.2009 - 04.2011

Salesperson

Al Sultan Bakery
04.2008 - 06.2009

High School Diploma -

BISE
Nadeem Tahir