Insightful Insurance Advisor with broad product knowledge and types of coverage. Responsible and hard-working team player. Possesses time management and problem solving skills.
Overview
13
13
years of professional experience
Work History
Senior Insurance Advisor
Takaful Emarat Co.
Abu Dhabi, United Arab Emirates
11.2022 - 05.2023
Designed and implemented new strategies to sell new insurance contracts and adjust existing ones.
Generated increase in new clients by proactively contacting previous quotes and lapsed clients.
Advised clients on whether and when to make claims on policies.
Collaborated with insurance brokers or agents in creating packages suited to client needs.
Assistant Relationship Manager
Byblos Bank Syria
Swaida, Syria
11.2018 - 05.2022
Conducted in-depth client visits and periodic business reviews.
Exceeded sales targets by delivering high call volumes and tailored product recommendations.
Addressed enquiries and resolved complaints and issues.
Cross-sold products and services to complement decision making process.
Salesman
Car Land Co., part time
Swaida, Syria
01.2011 - 05.2022
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Managed customer product and service queries, resolving effectively and efficiently.
Processed product returns, ensuring items were clean and resaleable.
Applied various sales techniques to steadily expand customer bases.
Administrative Staff
Byblos Bank Syria
Swaida, Syria
01.2011 - 10.2018
Enhanced productivity by coordinating itineraries and scheduling appointments.
Screened and verified visitor IDs, maintaining security of personnel and office environment.
Cultivated relationships with high-volume suppliers to drive beneficial business deals.
Supported executive leadership and office staff by managing operational workflow.
Credit Executive
Bank of Jordan
Swaida, Syria
10.2010 - 02.2011
Represented business in negotiations with external partners.
Reduced annual business expenditure through careful expense monitoring.
Analysed financial performance to implement key improvement strategies.
Developed strategies to increase profits and cost savings.
Education
Bachelor of Commerce - Banking and Insurance
Damascus University
Syria
09/2005 - 09/2009
Skills
Insurance sales
Life insurance
Cash handling
Customer service experience
Languages
English
Advanced
Arabic
Native
Timeline
Senior Insurance Advisor
Takaful Emarat Co.
11.2022 - 05.2023
Assistant Relationship Manager
Byblos Bank Syria
11.2018 - 05.2022
Salesman
Car Land Co., part time
01.2011 - 05.2022
Administrative Staff
Byblos Bank Syria
01.2011 - 10.2018
Credit Executive
Bank of Jordan
10.2010 - 02.2011
Bachelor of Commerce - Banking and Insurance
Damascus University
09/2005 - 09/2009
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