Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nader Elfarra

Nader Elfarra

Dubai

Summary

Polished and professional Boutique Manager with proven skills in driving substantial sales. Successful at building niche store environments and stellar market reputation. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Customer-focused professional with successful +10 years career in sales sector.

Overview

11
11
years of professional experience

Work History

Home Department Manager

Galeries Lafayette
03.2023 - Current
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Boutique Manager

Nespresso, Nestle Group
09.2015 - 09.2018
  • Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases
  • Implement marketing strategies and techniques, increasing revenue and customer satisfaction
  • Creating and managing team schedule
  • Training new hires
  • Used consultative sales approach to understand and meet customer needs
  • Prepared yearly and quarterly budgets as well as effective strategies to consistently meet financial targets
  • Accounted for all inventory and ordering new stock
  • Earned numerous recognitions for exceptional customer service
  • Showed associates how to improve customer interactions and increase sales with successful communication and consultative strategies.

Senior Sales Consultant

Crate & Barrel
09.2012 - 09.2013
  • Generated new business through effective prospecting, telemarketing, territory planning and relationship building
  • Instructed sales staff on product protocols, proper utilization and effective guidance methods to support clinical application of devices.

Senior Sales Associate

Home Center
02.2014 - 07.2015
  • Met or exceeded sales objectives on consistent basis to drive company growth
  • Conducted surveys of customers to understand successful sales tactics and strategize improvements in processes
  • Provided exceptional customer service to foster client loyalty and satisfaction
  • Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.

Accountant

SNAF INN Hotel
  • Gathered financial information, prepared documents and closed books
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and cash and banking reconciliations
  • Created budgets and forecasts for management group to meet regular accounting deadlines
  • Documented cash, credit, fixed assets, accrued expenses and line of credit transactions
  • Evaluated and improved financial records to make important business decisions.

Education

Bachelor of Accountancy, Commerce And Finance -

Mansoura University
01.2009

Skills

  • Point of Sale systems
  • Business Development
  • Merchandising
  • Business administration
  • Negotiation
  • Sales and marketing
  • Staff Management
  • Decision-Making
  • Self-Motivated
  • Excellent Communication

Languages

Arabic
English

Timeline

Home Department Manager

Galeries Lafayette
03.2023 - Current

Boutique Manager

Nespresso, Nestle Group
09.2015 - 09.2018

Senior Sales Associate

Home Center
02.2014 - 07.2015

Senior Sales Consultant

Crate & Barrel
09.2012 - 09.2013

Accountant

SNAF INN Hotel

Bachelor of Accountancy, Commerce And Finance -

Mansoura University

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Nader Elfarra