Nader Hikal
Al Fujairah City,UAE
Summary
Talented Sales Representative with excellent lead generation potential and more than 15 years of experience. Highly effective and knowledgeable in techniques used to close sales opportunities. Seeking similar position with new client.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Sales Representative
AlTayer Motors
Dubai, UAE
11.2018 - Current
- Maximized business potential by providing excellent customer service and ensuring client retention.
- Completed customer searches to generate new leads.
- Helped resolve client problems quickly with superior customer service.
- Developed new business by networking with valuable customers.
- Used consultative sales approach to understand and meet customer needs.
- Adapted sales techniques to specific clients and promoted products based on individualized client needs.
Property Sales Consultant
Azizi Developments
Dubai, UAE
05.2016 - 11.2018
- Coordinated appointments with prospective buyers to showcase houses and plots.
- Assisted clients with corporate relocation services.
- Showed residential properties and explained features, value and benefits of available homes.
- Ensure adherence of leases and contracts.
- Generated lists of properties compatible with buyers' needs and financial resources.
- Managed and rented out rental properties.
- Increased customer satisfaction ratings, addressing issues effectively for speedy resolution.
Branch Manager, Manager
AlRajhi Aviation
Jeddah , KSA
04.2011 - 05.2016
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Interviewed and hired talented individuals with top-level strengths, improving overall talent and skills set for organisation.
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
- Oversaw all aspects of branch management, including sales, revenue and policy enforcement.
Guest Relations Executive
Accor hotels
Cairo, Egypt
06.2006 - 01.2011
- Collaborated with marketing team to promote brand awareness to local audiences,
- Oversaw seamless execution of 5 star service for weekly guests by compiling VIP lists and activity reports.
- Ensured that team of 6 members captured highest guest satisfaction at all times through impeccable and bespoke customer service.
- Contributed to increase guest loyalty by personalizing relationships with customers to offer increasingly bespoke service.
- Improved and increased efficiency of future service by collecting and inputting relevant guest data onto booking system.
Education
Bachelor of Laws - LLB - Law
Cairo University
Cairo 01.2002 - 01.2006
Skills
- Self-motivated
- Interpersonal communication skills
- Customer service
- Sales strategies
- Product knowledge
- Problem solving strength
- Target-driven
- Lead prospecting
Languages
Arabic
Native
English
Fluent
Italian
Beginner
Additional Information
Travelling - Swimming - Reading
Certification
- CPSP - Certified Professional Sales Person
Timeline
Sales Representative
AlTayer Motors
11.2018 - Current
Property Sales Consultant
Azizi Developments
05.2016 - 11.2018
Branch Manager, Manager
AlRajhi Aviation
04.2011 - 05.2016
Guest Relations Executive
Accor hotels
06.2006 - 01.2011
Bachelor of Laws - LLB - Law
Cairo University
01.2002 - 01.2006
- CPSP - Certified Professional Sales Person
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