Summary
Overview
Work history
Education
Skills
PERSONAL DETAILS
Languages
Timeline
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NADIA BIBI

Ras al Khaimah

Summary

Energetic individual with strong communication and problem-solving skills, paired with keen sense of customer service and teamwork. Skilled in managing customer interactions and resolving issues promptly. Ready to drive customer satisfaction and contribute to sales growth.

Overview

6
6
years of professional experience
2017
2017
years of post-secondary education

Work history

Customer sales assistant

GULF HYPERMARKET
Ras al Khaimah
02.2023 - 04.2024
  • Processed transactions, ensuring accuracy at all times.
  • Built relationships with customers through friendly interaction and assistance.
  • Executed visual merchandising displays to increase product appeal.
  • Provided exceptional service, boosting repeat business rates.
  • Handled cash drawer efficiently, supporting end-of-day reconciliation.
  • Increased customer satisfaction with prompt complaint resolution.
  • Upsold additional products for increased revenue generation.
  • Managed stock level for effective store operation.

Receptionist

AL RIDA BEAUTY SALOON
Ras al Khaimah
01.2021 - 02.2023
  • Assisted with administrative tasks, improving overall functionality of the office.
  • Handled appointment scheduling to ensure smooth daily operations.
  • Completed data entry tasks whilst adhering to strict deadlines.
  • Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
  • Prioritized tasks to maintain reliable service throughout peak times.

Cashier

ICON SALOON
Ras al Khaimah
05.2018 - 01.2020
  • Processed payments swiftly for improved customer experience.
  • Assisted customers with enquiries to enhance their shopping experience.
  • Managed queue effectively during peak hours for seamless checkout process.
  • Handled high volumes of transactions during holiday seasons efficiently.

Education

Higher Secondary - Science Education

Pakistani higher secondary school
Mamoorah, Ras Al Khaimah

Skills

  • Retail software
  • Cash handling
  • Complaint management
  • Customer Service
  • Sales techniques
  • Refund and exchange processing
  • Stock management
  • POS Systems

PERSONAL DETAILS

Passport No: NY3097893

Nationality: Pakistani

Visa Status: Residence


Languages

Arabic
Intermediate
English
Fluent
Hindi
Fluent
Punjabi
Fluent
Urdu
Fluent

Timeline

Customer sales assistant

GULF HYPERMARKET
02.2023 - 04.2024

Receptionist

AL RIDA BEAUTY SALOON
01.2021 - 02.2023

Cashier

ICON SALOON
05.2018 - 01.2020

Higher Secondary - Science Education

Pakistani higher secondary school

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