Nadia Nadeem
HR Professional
Dubai,UAE
Summary
Accomplished HR professional with extensive expertise in HR integration, change management, and global mobility. Demonstrates a strategic business focus with proven success in talent management, organizational development, and diversity and inclusion strategies. Skilled in performance management, employee engagement programs and retention strategy to drive workforce optimization. Adept at legal compliance, policy development, and process re-engineering to enhance operational efficiency. Proficient in HR analytics, leadership development, and risk assessment to support informed decision-making. Experienced in leveraging tools such as SAP, WorkDay, Taleo, and Neocase for streamlined HR service delivery. Committed to fostering ethical leadership and cultural sensitivity while driving organisational agility and achieving measurable results.
Overview
23
23
years of professional experience
4
4
years of post-secondary education
Work history
Head of Human Resources
Education Pathways
Dubai, UAE
10.2024 - Current
- Reduced staff turnover through improved performance development programmes.
- To minimise litigation risks, ensured strict adherence to employment laws and regulations.
- Reduced staff turnover by implementing robust career progression plans.
- Created succession plans and promotion paths for staff.
- Improved business HR policies by guiding and collaborating with managers.
- Orchestrated company-wide diversity and inclusion initiatives, promoting equitable workplace culture.
- Advanced talent acquisition strategies yielded high-quality hires,.
- Led high-performing teams and developed organisational leadership capacity.
- Regularly updated company handbook reflecting current legal requirements,.
- Managed complex employee relations issues, fostering harmonious working environment.
- Oversaw payroll function streamlining salary disbursement process.
- Led major organisational restructuring project with minimal disruption to operations.
- Streamlined recruitment processes, reducing time to hire.
- Implemented HR policies compliant with UAE employment laws to maintain legal standards.
- With effective communication strategies, improved internal information flow across departments.
- Introduced flexible work arrangements, increasing job satisfaction among employees.
- Conducted workforce planning and benchmarking to meet company needs.
- Negotiated competitive benefit packages for staff retention.
- Developed plans and strategies to promote continuous improvement.
- Generated Key Performance Indicator reporting to drive better performance.
- Educated line managers on policy and process changes for implementation.
- Maintained precise, detailed staff and company records for thorough reference.
- Developed robust employee performance management system, improving efficiency in feedback process.
- Monitored evolving regulatory changes and parameters to maintain operational compliance.
- Provided strategic direction for human resources management team.
- Led annual salary reviews, talent reviews, succession planning and performance management.
- Developed successful HR strategies by implementing employee-centric policies.
- Implemented diversity and inclusion initiatives, fostering a more inclusive workplace.
- Developed compensation packages that attracted top talent to the organisation.
- Devised and implemented successful employee retention strategies, including improved exit interview and onboarding procedures.
Sr. HR Manager – MENAT & India – Human Capital Technology
Baker Hughes
Dubai, UAE
02.2021 - 07.2021
- Reporting, employee data management, employee lifecycle management, HR systems help desk, business relations, escalations, etc
- Handling communication with colleagues and the business about approach and methods for solving complex problems
- First escalation point for employees and managers and resolve issues in positive and efficient manner
- Leading HR Operations processes, ensuring high standards of accuracy and quality are maintained based on compliance with relevant legal and Baker Hughes policy requirements
- Ensuring teams are aligned and relevant skills are in place to deliver on organizational strategy
- Developing and managing the ongoing advancement of the team (local and offshore), including development plans
- Driving strong performance management in the team through clear expectations, priority setting, frequent touchpoints and feedback
- Championing training and induction processes for new team members and role changes
- Driving a culture of service excellence within the team; promote 'Best in Class' customer service
- Leveraging metrics to identify trends or problems to maintain and improve performance levels
- Measuring end-customer satisfaction; developing action plans to mitigate operational risks or resolve escalated issues
- Identifying areas for improvement within assigned processes; work closely with cross-functional teams to implement effective solutions
- Developing strong working relationships within the HR community to ensure effective communication
Sr. HR Business Partner – Integrated Well Services & Pressure Pumping
Baker Hughes
Dubai, UAE
07.2018 - 02.2021
- Global HRBP role for two major Product Lines in the region
- Provided day to day support and guidance on offers, promotions, transfers across the global organization
- Hiring for the new Organization: Talent acquisition and management
- Shortlist candidates, HR Interviews etc
- Organization mapping
- Hierarchy and Org Design
- Cost Optimization
- Support the commercial team with tender costs of personnel, market rates etc
- Retention and Employee expectation management
- Employee Grievances and resolution
- Contractors, Externals – Management and Rationalization
- Harmonization of Rotator Field Employees across the globe
- Peer Review, Merit, Compliance adherence, FE Board Reviews, Cost Rationalization, Compensation
Sr. HR Business Partner – Integrated Fullstream Operations
Baker Hughes, a GE Company
Dubai, UAE
07.2016 - 07.2018
- Global HRBP role for Integrated Operations
- Provided day to day support and guidance on offers, promotions, transfers across the global IO organization
- Hiring for the new IFO Organization: Talent acquisition and management
- Shortlist candidates, HR Interviews etc
- Organization mapping
- Hierarchy and Org Design
- Support the commercial team with tender costs of personnel, market rates etc
- Retention and Employee expectation management
- Employee Grievances and resolution
- Contractors, Externals – Management and Rationalization
- IO Harmonization of Rotator Field Employees across the globe
- Peer Review, Merit, Compliance adherence, FE Board Reviews, Cost Rationalization, Compensation and Benefits
- Develop, shape and drive organization change management initiatives & organization design to support business growth
- Expert knowledge of the business unit or department being supported and defining effective, progressive people strategies to support business objectives
- Provide strategic coaching for the Executive member being supported and/or their Direct Reports as applicable to enable optimal performance by senior leadership population
- Consulted with employees and managers to address root causes of issues and resolves through a systematic and analytical approach
- Provided coaching, advice, and guidance on matters such as policies, employment law, employee relations, performance issues, leadership, management practices, etc
- Translate HR strategy for the business function so that the business/financial impact of People and HR strategies are understood and leveraged to support business results
- Separation, Reduction in Force and Layoffs
- Handled other responsibilities and special projects
- Liaison with all other HR Functions across the globe to execute delivery of services
- Advised line managers on correct disciplinary procedures for compliant issue resolution.
- Reduced staff turnover through improved performance development programmes.
- Educated line managers on policy and process changes for implementation.
- Drove change management initiatives to ensure seamless organisational transitions.
HR Business Partner – MEAP HQ
Baker Hughes Incorporated
Dubai, UAE
07.2014 - 07.2016
- Headcount Management and Reporting
- Subject matter expert on MEAP layoffs and project lead
- HR Support for the MEAP Leadership
- Provided day to day support and guidance on offers, promotions, transfers across the region
- Peer Review, Merit, Compliance adherence, FE Board Reviews, Harmonization of Field Pay, Cost Rationalization
- Translate HR strategy for the business function so that the business/financial impact of People and HR strategies are understood and leveraged to support business results
- Expert knowledge of the business unit or department being supported and defining effective, progressive people strategies to support business objectives
- Provide strategic coaching for the Executive member being supported and/or their Direct Reports as applicable to enable optimal performance by senior leadership population
- Develop, shape and drive organization change management initiatives & organization design to support business growth
- Separation HR Support
- Projects: Led the Local Field Pay Optimization project working with 8 Product lines across 22 countries in seven geomarkets
- Revised field pay rates to save costs, document and worked on policy development for each country
- Consulted with employees and managers to address root causes of issues and resolves through a systematic and analytical approach
- Assured compliance with all applicable local laws and corporate policies/guidelines, and identifies opportunities to develop and implement new practices/guidelines to achieve business goals
- Provided coaching, advice, and guidance on matters such as policies, employment law, employee relations, performance issues, leadership, management practices, etc
- Ensured all HR administrative functions are handled with accuracy and through processes that are predictable, timely and reliable
- Handled other responsibilities and special projects
Global Mobility Human Resources Team Lead
Baker Hughes Incorporated
Dubai, UAE
07.2010 - 07.2014
- Leading a HR service delivery function for entire Eastern Hemisphere (Russia Caspian, Africa, Europe, Asia Pacific, Middle East) for the International employees
- Implementation of vendors, policies, and processes of onboarding
- Responsible for all VIP moves within the region including Executives
- Point of escalation for the Eastern Hemisphere - Resolve employee issue escalations and manage escalated exception requests
- Managed a team of up to 10 advisors in the team – Team management
- Third Part Vendor Management – Eastern Hemisphere
- Determine compensation of candidates as per the international policies and structures based on home location
- Prepare packages and document in the mobility agreement
- Responsible for ensuring excellent service delivery in accordance with agreed SLA's
- Development of SOPs of processes
- Interact with customers to answer questions and advisory and provide assistance in the completion of Human Resource transactions (benefits, payroll, etc.)
- Worked highly confidential information with several HR systems/applications including SAP
- Provide input on the Global Mobility program, process improvement, policy enhancement and effective reporting to the business
- Provide global mobility subject matter expertise to regional HR representatives, business line managers
- Articulate the differences between company global assignment policies and accompanying provisions
- Structuring packages and advising clients on assignment strategies and options including partnering with tax colleagues to produce tax / social security effective solutions
- Ensure operational compliance and minimal tax, social security and immigration risk
- Establishing and growing local capability to further develop the local talent pool across the regions
HR Consultant
Concept Group
Dubai, UAE
05.2009 - 01.2010
- Reporting to Executive Vice President
- HR Operations
- Employee Relation
- Strategic Organization Restructuring & Downsizing
- Separations
- HR Management Reporting
- UAE Labor Law Implementation
- Recruitment
- Policy Development and Implementation
- Led redundancy processes with utmost sensitivity and professionalism.
- Provided advice on employment law to minimise legal risks in decision-making processes.
- Coordinated mediation sessions to resolve internal conflicts swiftly.
- Carried out change management initiatives, resulting in smoother transitions during restructures.
E-Learning Consultant
Xpert Learning
05.2008 - 05.2009
- Implementing Technology based learning solutions for clients, Marketing Campaigns / Account Management
- Creating Job Profiles/ Training Need Analysis /Competency Mapping, LMS User Administration
- Learning / Usage Reports, ROI Calculation, Scheduling of Courses and Resource allocation
- Competency and Key Performance Indicator Learning Management
- Mapping of various courses to skill sets and competencies (e.g
- British Council and ZADCO, etc.)
- Provide consultation to new and existing clients for an effective use of e-learning
Manager Human Resources
Ovex Technologies
10.2005 - 12.2007
- Staff strength of approx
- 1200 highly skilled and semi-skilled professionals
- US$300+ million revenue generating entity
- Performance Management - Draft and implemented performance management and improvement systems
- HR General - Directly supervising and managing the HR team across Ovex
- Supervise the HR Department in the absence of Director HR
- Provided management direction and counseling
- Development of the Human Resources department
- Training - Design and develop annual training plans of all staff in consultation with department heads
- Coach employees on professional development
- Conducted and prepared various trainings
- Employee Relations - Employees grievance handling, Conflict Management & Employee Counseling
- Company Policy - Policy development and documentation
- Retention - Attrition and Employee Turnover: controlled through the introduction of a mechanism to facilitate job enrichment and personal development
- Voluntary attrition brought down from 19% to 7%
- Compensation & Benefits (Payroll) - Supervise end of month employee details before being entered into the payroll system
- Separation - Implemented employee separation notices and related documentation, and conducted exit interviews to determine reasons behind separations
- Surveys - Employee Job Satisfaction Survey, results analysis and based on results, recommendations to the management for the improvement in the organization
- Recruitment & Selection - On Campus recruitment; liaising with career services, marketing, job fairs, etc
- Monitoring & control of Recruitment & Selection process, reports, system, job fairs, Job Analysis
Education
BBA -
American University in Dubai
UAE 09.1997 - 06.2000
A-levels -
Saint Mary's High School
UAE 09.1996 - 06.1997
CPA Crash Course - undefined
Becker's Institute
Skills
- HR Integration
- Change Management
- Compensation analysis and strategy
- Diversity and Inclusion Strategies
- Employee engagement Programs
- Employee relations
- Global Mobility & International HR
- HR Analytics
- Coaching
- Strategic Business Focus
- HR Business Partnership
- HR Management Reporting
- HR Shared Services and Service Delivery
- Leadership & Management Support
- Legal and Compliance
- Local and International talent acquisition
- Performance management
- Conflict Management
- Harmonization
- Process Re-engineering
- Retention strategy
- Strategic Organization Restructuring & Downsizing
- Talent Management
- Vendor Management
- Workforce Planning
- Policies and Procedures
- Expatriate Management
- Analytical Thinking
- Goal Oriented
- Problem Solving Skills
- Negotiations
- Influence
- Motivation
- Organizational development
- Leadership development
- Talent review procedures
- Organizational agility
- Risk Assessment
- Cultural sensitivity
- Performance Management
- Crisis management
Accomplishments
- American University's Student Of the Year Award / President's Award, 2000
- Baker Hughes Recognition Regional Award, 2019, In appreciation of excellent performance & outstanding achievements for the region.
- Led the Local Field Pay Optimization project, Working with 8 Product lines across 22 countries in seven geomarkets. Revised field pay rates to save costs, implement governance and worked on policy development and implementation for each country.
- Developed, lead and implemented the QA Management program, For the service center globally.
Languages
English
Proficient (C2)
Arabic
Elementary
Urdu
Proficient (C2)
Affiliations
- Reading
- Watching Documentaries
- Travelling
- Poetry
- Music
References
References available upon request.
Timeline
Head of Human Resources
Education Pathways
10.2024 - Current
Sr. HR Manager – MENAT & India – Human Capital Technology
Baker Hughes
02.2021 - 07.2021
Sr. HR Business Partner – Integrated Well Services & Pressure Pumping
Baker Hughes
07.2018 - 02.2021
Sr. HR Business Partner – Integrated Fullstream Operations
Baker Hughes, a GE Company
07.2016 - 07.2018
HR Business Partner – MEAP HQ
Baker Hughes Incorporated
07.2014 - 07.2016
Global Mobility Human Resources Team Lead
Baker Hughes Incorporated
07.2010 - 07.2014
HR Consultant
Concept Group
05.2009 - 01.2010
E-Learning Consultant
Xpert Learning
05.2008 - 05.2009
Manager Human Resources
Ovex Technologies
10.2005 - 12.2007
BBA -
American University in Dubai
09.1997 - 06.2000
A-levels -
Saint Mary's High School
09.1996 - 06.1997
CPA Crash Course - undefined
Becker's Institute
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