Nadiia Oleksenko
Summary
Accomplished entrepreneur and a team player at the same time with the proven track record at VONA Fashion and Emirates airline. Expert in strategic planning, team leader ship and customer service I have successfully grown businesses by targeting strong partnerships and enhancing operational efficiency.
Skilled in project management, executing ideas, cosmopolitan,proactive and attentive to details
Overview
22
22
years of professional experience
Work History
Founder
Busy Bees Sensory Play, Dubai
11.2024 - Current
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Participated in professional development opportunities to stay current on educational trends and enhance teaching skills
- Inspired creativity in babies and toddlers for they learn when they play
- Activities for preschoolers through taste safe sensory play, learning phonics through storytelling, dancing and physical activities
- Guided classes based on Montessori approach, getting kids acquainted with practical skills such as taking off shoes, hanging laundry, washing a bike, etc.
- Customer tailored birthday parties, group and private play dates
Private English Teacher
Freelance
09.2003 - Current
- Private English teacher, group and private classes. Face-to-face and online teaching
- Developed engaging lesson plans incorporating various multimedia resources to stimulate interest in the subject matter.
- used individual approach to every student with a tailored teaching plan
- Prepared and implemented lesson plans covering required course topics.
Co-founder, Managing Director
green_quad
07.2020 - 02.2022
- Co-founder, managing director and social media manager of centre of extreme and fun @green_quad ATV and sport inventory rental, organiser of yoga and fitness classes on the venue.
- Streamlined operational processes for improved efficiency and business development
- Hired,trained and motivated stuff in customer service excellency
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- handled possible complains using service recovery technique
Cabin Crew
Emirates Airline
11.2012 - 03.2019
- Cabin Crew with Emirates Airline, Business Class and premium cabins
- Handled stressful service and safety related situations calmly and productively
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Assisted passengers with special needs, providing personalized care and support throughout the flight.
- Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
Managing Director and Lecturer
English Learning Center "Interchance"
09.2007 - 07.2011
- Managing Director and lecturer at English Learning Center "Interchance". Teaching General, Business, Financial and Medical English, preparing students for IELTS, FCE, CAE and TOEFL. Methodologist in Teaching methods and pedagogical approach.
- Classes planning and administrative work process
- Negotiated high-value contracts with key clients, securing long-term revenue streams.
- Interviewed, hired, and trained teachers, working to establish regular upgrade in teaching techniques
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
Cabin Crew Training Program -
Emirates Aviation College
Dubai,UAE 01.2012 - 01.2013
Master of Arts - Teaching English and German language and literature
Bohdan Khmelnitsky National University
Cherkasy, Ukraine 01.2003 - 01.2008
International Students Exchange Programme -
Roosevelt High School
Des Moines, Iowa 01.2002 - 01.2003
Skills
Strategic planning
Project management
Marketing
Business development and entrepreneurship
Digital marketing and social media management
Negotiation
Customer focus and service recovery
Early childhood education
Administrative and executive support
Personal Information
- Date of Birth: 09/07/86
- Nationality: Ukrainian
- Marital Status: married
Timeline
Founder
Busy Bees Sensory Play, Dubai
11.2024 - Current
Co-founder, Managing Director
green_quad
07.2020 - 02.2022
Cabin Crew
Emirates Airline
11.2012 - 03.2019
Cabin Crew Training Program -
Emirates Aviation College
01.2012 - 01.2013
Managing Director and Lecturer
English Learning Center "Interchance"
09.2007 - 07.2011
Private English Teacher
Freelance
09.2003 - Current
International Students Exchange Programme -
Roosevelt High School
01.2002 - 01.2003
Master of Arts - Teaching English and German language and literature
Bohdan Khmelnitsky National University
01.2003 - 01.2008