Nadi Lwin

• Achieved target audience score via phones and online medium.
• Writing reports relating to the customers' queries.
• Building sustainable relationships and trust with customer through interactive communication.
• Answered questions about company offerings with knowledgeable responses about products and services.
• Providing accurate and valid information and sharing with the team

• Performed serving at dinners, wedding and company anniversary events.
• Preparing the table sections (changing the tablecloth, putting out new utensils).
• Greeted new customers, discussed specials and took drink orders.
• Serving food and beverage to customers.
• Maintaining high standards of safety and cleanliness.

• Greeting guests, escorting them to tables and resolving customer complaints.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Used cash registers and credit card machines to cash out customers.
• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
• Maintained, stocked and displayed food according to company policy.
• Provided excellent customer services.

Contact: Mr.Bhim.magar@peonyhotels.com