Summary
Overview
Work history
Education
Skills
Languages
Custom
Affiliations
References
Timeline
OfficeManager

Nadine El Hawa

Dubai,UAE

Summary

To secure a position with a progressive organization that provides an opportunity for me to utilize my skills and experience with the possibility to growth.

Dynamic, result oriented that offers a solid background of experience highlighted by significant accomplishments. Analytical and organized with a history of producing comprehensive analysis, developing effective strategies, and implementing practical plans that produce results exceeding expectations. Dedicated office management professional with experience handling a wide range of administrative, technical and executive-support tasks. Extensive background in HR generalist affairs, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefit and compensation, HR records management, HR policies development and legal compliance. Demonstrate success negotiating win-win compromises, developing teambuilding programs, and writing personnel manuals, corporate policies, job descriptions and management reports. Driven and proactive team player committed to providing accurate and timely office administrative support. Demonstrates developed time management and communication skills to complete tasks and projects within deadlines. Applies experience to train and mentor junior administrative staff.

Overview

17
17
years of professional experience
3
3
years of post-secondary education

Work history

Office Manager

Tasc Towers
Dubai
09.2020 - Current
  • Responsible for managing office services by ensuring office operations and procedures are organized, filing systems are designed, correspondences are controlled, clerical functions are properly assigned and monitored and supply requisitions are reviewed and approved
  • Organizing company events and conferences
  • Partnering with HR to prepare the payroll
  • Administration management including legal contracts, office lease, trade license and insurances
  • Managing DIFC portal and DEWS accounts
  • Responsible for arranging domestic and foreign visas
  • Managing Business Flight requirement for the top management Team
  • Managing suppliers such as travel agencies and developing corporate rates
  • Developing internal HR policies and procedures.

HR, Finance and Administration Manager

O3 CM
Dubai
04.2016 - 08.2020
  • Developing internal HR policies and procedures
  • Screening, interviewing and short-listing candidates for new/internal positions
  • Payroll management
  • Managing employee's relations and benefits
  • Direct disciplinary procedures
  • Developing internal order and payment systems
  • Creating and developing accounting functions
  • Collating data and creating financial reporting systems
  • Managing day to day accounting functions
  • Preparing and examining accounting records and financial statements
  • Managing yearly external audit activities
  • Administration management including legal contracts, office lease, trade license and insurances
  • Managing domestic and foreign visas
  • Managing suppliers such as travel agencies and developing corporate rates
  • Office administration.

Office Manager

Info Exterior
Dubai
08.2014 - 03.2016
  • Developed the company's internal HR policies and procedures
  • Screening, interviewing and short-listing candidates for new/internal positions
  • Payroll Manager
  • Managed the budget and controlled expenditure
  • Prepared, examined accounting records, financial statements and managed the yearly external audit activities
  • Prepared and released salaries and payments and managed the relationship with banks
  • Managed all administrative and legal contracts including office lease, trade license, insurance, visas, travel agencies, and corporate rates.

Personal Banker, chargé de clientèle particulier

Société Générale de Banque au Liban (SGBL)
Dora
07.2008 - 12.2013
  • Managed clients' accounts and portfolios including transfers, debit, credit, and exchange
  • Managed loans and advised clients throughout the entire lending process to ensure a flexible and convenient repayment plan
  • Managed clients' credit card facilities and products
  • Reviewed credit maturity profiles to ensure timeliness of settlements on their due dates
  • Reduced overdue payments by restructuring deals
  • Managed clients' records and files making sure they are consistent, up-to-date, and in line with the bank's internal audit policies
  • Produced management reports on the daily movements of portfolios
  • Reviewed relevant updates and instructions issues by the central bank and ensured their proper implementation
  • Managed client relationships including feedback and complaint resolution by balancing their needs while maintaining the bank's interests.

Car Loan Department Officer

Société Générale de Banque au Liban (SGBL)
Sin El Fil
03.2007 - 07.2008
  • Promoted the SOGECAR car loan product for the Nissan, Mitsubishi, and Citroen dealerships
  • Conducted the car loan process for clients from end to end.

Education

Accounting Baccalaureate -

Collège Central
Jounieh, Lebanon

Bachelor of Business in Finance - Finance

Holy Spirit University Of Kaslik (USEK)
Kaslik, Lebanon
09.2003 - 09.2006

Skills

  • Various banking
  • Tally ERP software
  • Microsoft Office (Excel, Word, PowerPoint)
  • QuickBooks
  • Ability to prioritize
  • Multi-tasking ability
  • Administrative support
  • Office management
  • High accuracy
  • Employee management
  • Payroll and budgeting
  • Policy and procedure modification

Languages

English: Fluent
French: Fluent
Arabic: Native

Custom

Hiking, swimming, and reading.

Affiliations

  • Pilates
  • Boxing

References

References available upon request.

Timeline

Office Manager

Tasc Towers
09.2020 - Current

HR, Finance and Administration Manager

O3 CM
04.2016 - 08.2020

Office Manager

Info Exterior
08.2014 - 03.2016

Personal Banker, chargé de clientèle particulier

Société Générale de Banque au Liban (SGBL)
07.2008 - 12.2013

Car Loan Department Officer

Société Générale de Banque au Liban (SGBL)
03.2007 - 07.2008

Bachelor of Business in Finance - Finance

Holy Spirit University Of Kaslik (USEK)
09.2003 - 09.2006

Accounting Baccalaureate -

Collège Central
Nadine El Hawa