Nadiya Nadeem
Ajman
Summary
Results-driven export and sales executive with 4 years of experience in chemical industry administration and corporate sales operations. Expertise in customer handling, documentation, SAP systems, and office administration. Recognised for accuracy, reliability, and effective coordination with customers, logistics, and internal teams to ensure seamless order processing and timely deliveries.
Overview
8
8
years of professional experience
Work history
Sales Executive
M Union Chemicals Trading FZE
Ajman
2024.02 - 2026.06
- Achieved and exceeded monthly and annual sales targets.
- Led sales and business development for chemical products in domestic and international markets, driving revenue growth.
- Identified new business opportunities and potential markets for chemical products.
- Built and maintained strong relationships with clients, distributors, and traders.
- Engaged in client meetings and negotiations to foster long-term partnerships, securing repeat business.
- Prepared and negotiated quotations, contracts, and pricing agreements with customers.
- Handled customer inquiries, technical product information, and after-sales support.
- Coordinated logistics and export teams to ensure timely processing and shipment of orders, enhancing customer satisfaction.
- Monitored market trends, competitor pricing, and product demand.
- Maintained sales records, customer database, and reports using SAP/CRM systems.
Export Coordinator
M Union Chemicals Trading FZE
Ajman
2022.07 - 2024.01
- Coordinated international shipments of chemical products, ensuring compliance with export regulations and accurate documentation for successful delivery.
- Prepared and verified export documents including Commercial Invoice, Packing List, Certificate of Origin, Bill of Lading, and MSDS.
- Ensured compliance with international trade regulations and company export policies.
- Liaised with freight forwarders, shipping lines, and customs agents, facilitating smooth and timely cargo movement and optimising delivery timelines.
- Managed DG and non-DG cargo documentation in accordance with international shipping standards.
- Monitored shipment schedules, transit times, and delivery status to ensure on-time delivery to clients.
- Coordinated documentation for LC, TT, and other payment terms with finance and customers, ensuring seamless transaction processing.
- Communicated with overseas customers regarding shipment updates, documentation, and delivery schedules.
- Coordinated with production, warehouse, and logistics teams for cargo readiness and container loading.
- Maintained accurate shipment records and export data in SAP system.
Junior Executive Officer
Festiva Solution
2020.08 - 2022.03
- Managed correspondence for executives, prioritising urgent matters and drafting timely responses.
- Liaised between senior management and external stakeholders to ensure clear, timely communication.
- Coordinated meetings by scheduling, preparing agendas, and compiling supporting documents to ensure effective discussions.
- Responded to emails and telephone inquiries on behalf of managers, ensuring professional and prompt follow-up.
Admin Officer
Krisnadwipayana University (UNKRIS)
2018.04 - 2018.12
- Served as primary administrative contact for academic and non-academic departments, facilitating smooth day-to-day office operations.
- Coordinated correspondence (emails, memos, letters) for university leadership and various departments, ensuring timely communication.
- Maintained and updated student and staff records in the university’s database, ensuring confidentiality and accuracy.
- Organised meetings and events, managing room bookings, preparing agendas, and distributing minutes to ensure clear communication and follow-up.
Education
Master of Science - Economics
Bahauddin Zakariya University (BZU)
PakistanBachelor of Commerce -
Bahauddin Zakariya University (BZU)
PakistanSkills
- Sales coordination and support
- Documentation management
- SAP software skills
- Microsoft Office tools
- Reporting and data entry
- Time efficiency strategies
Language
English
Urdu
Indonesian
Malaysian
Timeline
Sales Executive
M Union Chemicals Trading FZE
2024.02 - 2026.06
Export Coordinator
M Union Chemicals Trading FZE
2022.07 - 2024.01
Junior Executive Officer
Festiva Solution
2020.08 - 2022.03
Admin Officer
Krisnadwipayana University (UNKRIS)
2018.04 - 2018.12
Master of Science - Economics
Bahauddin Zakariya University (BZU)
Bachelor of Commerce -
Bahauddin Zakariya University (BZU)