Nadeem Ahmed Syed
Sharjah
Summary
Forward-thinking professional offering more than 20 years of experience working in fast-paced environments. Expertise in planning, installing and maintaining large-scale systems and infrastructures. Proven leader with success in building strong teams.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Sr. System Engineer
Etisalat
09.2020 - Current
- Successfully implemented cloud-based solutions, including API management and full-stack application development for test and development environments, optimizing performance and scalability.
- Spearheaded the design and implementation of a robust DevOps CI/CD pipeline, leveraging cloud-based and on-premise technologies, streamlining development and continuous delivery processes.
- Designed and deployed automated workflows, integrating them with production systems, improving efficiency and reducing manual intervention.
- Led the implementation of databases, ensuring data integrity and efficient data management.
- Automated critical functions through scripting and restful APIs, reducing manual workload and enhancing operational efficiency.
- Proficiently set up and monitored analytics and reporting tools, providing valuable insights for data-driven decision-making.
- Demonstrated expertise in developing fully functional cloud applications, leveraging cloud-native services for optimal performance and scalability.
- Developed various API testing apparatus to ensure reliable and robust APIs, delivering high-quality results.
- Acted as a project lead for departmental initiatives, successfully managing projects on time and within budget.
Senior Solution Architect
ICD Technologies LLC
07.2018 - 09.2020
- Designed and implemented RPA bots for diverse clients in finance, insurance, and hospitality industries.
- Offered technical consultation and prepared comprehensive project scopes.
- Managed installation, upgrade, and deployment projects, providing on-site direction to network engineers.
- Delivered 2nd and 3rd level technical support and troubleshooting to ensure client satisfaction.
- Designed and implemented Backup/Archival cloud storage solutions for various client use cases.
- Proactively implemented and supported VDI and application virtualization solutions during the Covid outbreak.
SaaS Solution Specialist
Oracle Systems
09.2015 - 09.2017
- Lead and facilitate SaaS solution discussions, specializing in Customer Experience (CX) and Human Capital Management (HCM).
- Collaborate with clients to identify optimal strategies for migrating their business applications to the cloud.
- Engage with both local and remote agile development teams to conceptualize and deliver state-of-the-art Cloud-native solutions.
- Utilize the latest advancements in cloud technology to create scalable, flexible, and innovative solutions tailored to clients' unique needs.
- Bridge the gap between client requirements and cutting-edge SaaS offerings to enhance business efficiency, productivity, and growth.
Datacenter Solution Specialist
Microsoft
03.2011 - 08.2015
- Led cross-functional team to drive customer adoption of Microsoft's Private cloud solutions.
- Designed and implemented advanced data center solutions for optimal performance and scalability.
- Contributed technology articles to Microsoft's Technet blogs, sharing industry insights and best practices.
- Provided expert consultancy on data center modernization, virtualization, and cloud migration strategies.
- Achieved cost savings and optimized IT infrastructures for clients through effective solutions.
System Consultant
Dell
09.2007 - 02.2011
- Collaborated with Inside Sales & Field Sales teams, effectively driving Dell ESG business growth.
- Exceeded sales objectives by delivering top-notch technical solution consulting.
- Ensured seamless integration of comprehensive Dell solutions aligned with customer goals.
- Provided expert design and support for complex hardware and software solutions.
- Achieved outstanding results by optimizing IT infrastructures and enhancing customer satisfaction.
Network Administrator
Sony Gulf FZE
06.2004 - 08.2007
- Proficiently handled network and systems administration, providing seamless support.
- Successfully managed software deployments and upgrades, ensuring optimal system performance.
- Implemented robust backup and data security measures, safeguarding critical information.
- Actively monitored network performance, identifying and resolving issues promptly.
- Demonstrated expertise in configuring and maintaining network infrastructure, boosting overall efficiency.
Systems Engineer
FirstSource Solutions Limited
06.2002 - 01.2004
- Provided comprehensive systems support in a demanding 24/7 environment, ensuring continuous operation.
- Effectively managed subnets and IP address assignments, optimizing network efficiency.
- Proficiently configured and troubleshooted DHCP, DNS, and firewall settings, enhancing network security and performance.
- Collaborated with cross-functional teams to resolve technical issues and implement system enhancements.
Education
Bachelor of Science - COMPUTER SCIENCE
SCHOOL NAME
SCHOOL LOCATION06.2000
Skills
- DevOps
- API management
- Full-stack Application Development
- Project Management
- Azure & AWS Platforms
Accomplishments
- Achieved 98% customer CPE reachability by introducing an OLT tracking system to track non-operational OLTs.
Certification
Microsoft Certified: Azure Solutions Architect Expert
AWS Certified Solutions Architect - Associate
Microsoft Certified Systems Engineer (MCSE)
Cisco Certified Network Associate (CCNA)
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Urdu
Bilingual or Proficient (C2)
Tamil
Intermediate (B1)
Timeline
Sr. System Engineer
Etisalat
09.2020 - Current
Senior Solution Architect
ICD Technologies LLC
07.2018 - 09.2020
SaaS Solution Specialist
Oracle Systems
09.2015 - 09.2017
Datacenter Solution Specialist
Microsoft
03.2011 - 08.2015
System Consultant
Dell
09.2007 - 02.2011
Network Administrator
Sony Gulf FZE
06.2004 - 08.2007
Systems Engineer
FirstSource Solutions Limited
06.2002 - 01.2004
Bachelor of Science - COMPUTER SCIENCE
SCHOOL NAME
Similar Profiles
Abdulla AljeaidiAbdulla Aljeaidi
Specialist Workforce Management at EtisalatSpecialist Workforce Management at Etisalat
TINO K BOBANTINO K BOBAN
Sales Executive(POS) at EtisalatSales Executive(POS) at Etisalat
SAMUEL GATERISAMUEL GATERI
Sales Executive at ETISALATSales Executive at ETISALAT