Summary
Overview
Work History
Education
Skills
Timeline
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Naeem Shahzad

Naeem Shahzad

UK Immigration Processer
Dubai,DU

Summary

I have been employed in the field of immigration for more than 20 years and have access to the in-house knowledge of the UK's Home Office through contracts with third parties.

On my personal record, more than 560 immigration applications were processed, with a success rate of 70% for initial applications that were approved and 20% for applications that were approved after being rejected and winning in AR.




Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work History

Visa Processing Specialist

AIC Corporate Investments LLC (AQUA)
Dubai, Dubai
10.2019 - Current
  • Handled cases and conducted evaluation according to established protocols, keeping efficient records on all applications.
  • Increased customer satisfaction by resolving issues.
  • Worked with customers to understand needs and provide excellent service.
  • Conducted research, gathered information from multiple sources and presented results.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Collaborated with team members to achieve target results.
  • Identified issues, analyzed information and provided solutions to problems.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Participated in team-building activities to enhance working relationships.
  • Recognized [Type] issues prior to escalation and applied appropriate techniques for effective resolution.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Improved operations through consistent hard work and dedication.

Immigration Consultant

Nauraiz Enterprises
Multan, Pakistan
08.2016 - 10.2019
  • Illustrated green card and immigration processes and managed communication channels to provide high level of service and consultation to immigration inquiries.
  • Collaborated with outside counsel to interpret and apply technical immigration policies and procedures.
  • Managed refugee and asylee education projects by fundraising and developing program opportunities.
  • Drove continuous improvement in day-to-day process and transformation initiatives that resulted in impactful evolution.
  • Collaborated with individuals and families to evaluate applications and determine eligibility for resettlement transitions.
  • Created and managed processes and procedures to coordinate documentation for visa processing on immigrant and non-immigrant applications.
  • Worked with public and private agencies to refer and educate immigrants on laws, community resources and options for various needs.

Visa Processing Specialist

Rosenet Event
Toronto, Canada
04.2012 - 07.2012
  • Recognized visa issues prior to escalation and applied appropriate techniques for effective resolution.
  • Supported staff on special assignments and ad hoc projects.
  • Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.

Visa Processing Officer

NY Multi Corp USA
New York, NY
07.2011 - 10.2012
  • Supported staff on special assignments and ad hoc projects.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Coordinated travel arrangements for US staff, such as setting appointments and securing transit and lodging accommodations.
  • Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to USA database.
  • Developed team communications and information for meetings.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.

Senior Travel Consultant

Eastern Art Promotions UK
London, London
01.2003 - 07.2007
  • Assessed client needs and recommended appropriate products and services to meet preferences and budget.
  • Booked reservations for travel, hotels, rental cars and special events such as tours and excursions.
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
  • Provided useful travel materials such as guides, maps and event programs.
  • Arranged travel accommodations for groups, couples, executives and special needs clients.

Education

Bachelor of Arts -

Bahaudin Zikriya Univeristy
Multan
01.1990 - 04.1994

Skills

    International Relocation Support

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Timeline

Visa Processing Specialist

AIC Corporate Investments LLC (AQUA)
10.2019 - Current

Immigration Consultant

Nauraiz Enterprises
08.2016 - 10.2019

Visa Processing Specialist

Rosenet Event
04.2012 - 07.2012

Visa Processing Officer

NY Multi Corp USA
07.2011 - 10.2012

Senior Travel Consultant

Eastern Art Promotions UK
01.2003 - 07.2007

Bachelor of Arts -

Bahaudin Zikriya Univeristy
01.1990 - 04.1994

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Naeem ShahzadUK Immigration Processer