NAEEMA SAEED ALREMEITHI
Abu Dhabi,UAE
Summary
Information technology graduate specializing in IT security with practical experience in network security operations and technical support. Proficient in vulnerability scanning, troubleshooting, and system administration. Demonstrates strong analytical and problem-solving abilities, complemented by effective communication skills. Eager to contribute to IT support and network security initiatives.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Internship trainer
Abu Dhabi Police – ICT Center
Abu Dhabi
2025.08 - 2025.11
- Assisted across information security infrastructure, technical support, and digital transformation departments.
- Conducted vulnerability scanning using Rapid7 and aided in identifying security risks.
- Supported management of access control lists (ACLs), firewall rules, and network security practices.
- Provided troubleshooting assistance for systems, applications, and hardware issues.
- Monitored and recorded security alerts and technical incidents.
- Helped with network infrastructure and cabling setup.
- Installed, tested, and configured digital systems and software.
- Documented technical procedures, configurations, and troubleshooting processes.
Customer Service Representative
Malaak
Dubai, UAE
2024.06 - 2026.06
- Assisted customers with inquiries to enhance satisfaction levels.
- Offered technical support, leading to enhanced user experience.
- Coordinated appointment scheduling and entered data into systems accurately.
- Addressed customer issues on time.
- Recorded customer interactions to maintain accurate records.
Administrative Assistant
Zayed University
Dubai, UAE
2023.06 - 2023.07
- Assisted with administrative tasks such as data entry and document preparation.
- Supported scheduling and organisation of records and files.
- Helped team members coordinate daily operations effectively.
- Managed basic office-related tasks efficiently.
- Assisted in the preparation of regularly scheduled reports for upper management review.
- Supported staff with administrative needs for photocopying, faxing and filing.
Education
Bachelor of Information Technology - Security and Network Technology
Zayed University
Dubai, UAE 2021.01 - 2025.01
High School Diploma -
Dubai Nation School
Dubai, UAE /2020 - /2021
Skills
Technical Skills:
Cybersecurity & Networking:
- Vulnerability Scanning (RAPID7)
- Basic Incident Response & Security Monitoring
- Access Control Lists (ACLs)
- Firewall Fundamentals
IT Support & Systems:
- Troubleshooting hardware and software issues
- Help Desk Support
- System Configuration & Installation
Tools & Technologies:
- Microsoft Office (Word, Excel, PowerPoint)
- Basic Programming Knowledge
Soft Skills:
- Problem-solving
- Analytical thinking
- Time management
- Communication & teamwork
LANGUAGES
Arabic
Native
English
Upper intermediate
INTERESTS
- Trading
- Cycling
- Padel
Timeline
Internship trainer
Abu Dhabi Police – ICT Center
2025.08 - 2025.11
Customer Service Representative
Malaak
2024.06 - 2026.06
Administrative Assistant
Zayed University
2023.06 - 2023.07
Bachelor of Information Technology - Security and Network Technology
Zayed University
2021.01 - 2025.01
High School Diploma -
Dubai Nation School
/2020 - /2021