NAFEESA MUHAMMED
Summary
Skilled and detail-oriented HR administrator with experience managing administrative tasks, delivering excellent customer service, and coordinating office operations. Develop and implement recruitment strategies to attract top talent, manage job postings, candidate screening, and interviews. Proficient in managing calendars, organizing meetings, preparing reports, and maintaining office supplies. Evaluate training effectiveness, identify areas for improvement, adept at handling confidential information, proficient in HR software, and possess strong communication and organizational skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
HR Administrator
Total Grace International Real Estate
Business Bay, Dubai
01.2025 - Current
- Assist with recruitment: Support the recruitment process by posting job ads, scheduling interviews, and coordinating candidate communications.
- Ensure accurate and up-to-date employee records, including personal data, employment history, and benefits information.
- Manage HR systems: Oversee HR systems, including HRIS, payroll, and benefits administration.
- Delivered guidance to staff regarding HR-related matters like benefits and workplace policies.
- Respond to employee inquiries: Respond to employee questions and concerns in a timely and professional manner.
- Demonstrated knowledge of HR principles, practices, and compliance requirements.
- Keep accurate records of candidate applications, resumes, and interview notes.
- Ensure compliance with labor laws: Stay up-to-date with labor laws and regulations, and ensure that all HR practices are compliant.
HR Executive
Allianz Australia
Trivandrum, Kerala
01.2023 - 11.2024
- Focused on Recruitment and Talent acquisition as implement recruitment strategies to attract top talent.
- Manage job postings, candidate screening, and interviews.
- Foster positive employee relations and handle grievances.
- Provide guidance on company policies and procedures.
- Design and deliver training programs to enhance employee knowledge and skills.
- Collaborated with internal departments to expedite claim resolutions and improve service quality, consistently exceeding KPIs for customer satisfaction and call handling time
- Trained and mentored new team members on company protocols and customer service best practices
Education
MBA - Human Resources
MSN Institute of Management and Technology
Kerala2022
BBA -
MSN Institute of Management and Technology
2020
Skills
- Talent acquisition
- Microsoft tools
- HR systems (HRIS and HRMS)
- ZOHO, OTTO proficient
- HR policies
- Knowledge about UAE labour law
- Recruitment
- Recruiter
- Microsoft Suite
- Staff education and training
Certification
Employee Relations Trainee at Central Square Mall
Languages
ENGLISH
Bilingual or Proficient (C2)
TAMIL
Advanced (C1)
MALAYALAM
Bilingual or Proficient (C2)
Hindi
Elementary (A2)
Personal Information
VISA STATUS
Residence visa (Family sponsored)
Timeline
HR Administrator
Total Grace International Real Estate
01.2025 - Current
HR Executive
Allianz Australia
01.2023 - 11.2024
MBA - Human Resources
MSN Institute of Management and Technology
BBA -
MSN Institute of Management and Technology