Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Nafeesa saleh mohammed

Nafeesa saleh mohammed

Al Ain City,Abu Dhabi

Summary

To obtain a decent job of admin position that would benefited from my professional expertise I have accumulated during my work experiences as well as, to join an Organization whereas I can use my skills, expertise, and attaining a high level of performance in order to provide quality health care and humanitarian services to its general clientele. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

12
12
years of professional experience

Work history

Administrative supervisor

Mediclinic Aspetar
Al Ain City, Abu Dhabi
02.2016 - 06.2018
  • Supported clinical teams with easily read and updated charts and related records.
  • Used narrative descriptions and numeric information to build desired records for personnel.
  • Evaluated medical records to assess completeness, accuracy and data integrity.
  • Backed up data and maintained disaster recovery readiness for critical health data.
  • Prepared and delivered case notes for different individual or team needs.
  • Completed admissions and discharge documentation following proper procedures and filed correctly to facilitate new actions.
  • Maintained indices of health records for protection and timely storage and retrieval.
  • Supervised and directed clerical teams in proper maintenance, organisation and updating of medical records.

Patient care administrator

Mediclinic bawadi
Al Ain City, Abu Dhabi
10.2017 - 06.2019
  • Dealing with customers with high skills
  • Accepting responsibility for direction of Physicians and co-worker in the implementation of plans of health care
  • Working as required in other areas according to skills of staff and acuity of patients
  • Providing exceptional services to all patients
  • Assesses, plan, implements, and evaluates individual patient care according to Professional standard
  • Duties and Responsibilities:
  • Complete assessment of patient and documents at medical records
  • Analyzing the information collected to determine patient’s needs and expected outcomes
  • Observing, evaluating and reports symptoms and condition of patients
  • Developing a plan of care based upon the assessment, diagnosis, and expected outcomes of patient
  • Administrating of medications, monitor patients’ response to medication and documents
  • Facilitating medical equipment needed by the patients or as requested by physicians
  • Assisting in carrying out procedures and doctor orders according to accepted standard.

Bariatric coordinator

Mediclinic Aljowhara
Al Ain City, Abu Dhabi
02.2019 - Current
  • Scheduled virtual meetings involving external parties across multiple timezones using Appointedd.
  • Spearheaded improved filing systems, enhancing organisation and accessibility of company documentation.
  • Generated routine correspondence and document templates using Microsoft Word.
  • Reviewed and appropriately actioned incoming correspondence to organise effective workflow.
  • Coordinated hiring, recruitment and training strategies to build successful administrative team.
  • Monitored health and safety measures for guaranteed compliance.

Team leader

Mediclinic aljowhara
Al Ain City, Abu Dhabi
11.2023 - Current
  • Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Led performance reviews and tailored employee feedback to facilitate professional development.
  • Drove team to consistently exceed critical Key Performance Indicator (KPI) targets by up to [Number]%.
  • Analysed Key Performance Indicator (KPI) data to identify trends and achieve team goals.

01.2012 - 01.2014
  • Arabic and English spoken, Basic life support, ILETS
  • Worked in OSN Company in marketing team and sales

Education

diploma of Business administration - management

Al khawarizmi college
2018

undefined

Um al emarat school
2012

Skills

  • Customer relationship management
  • Employee performance reviews
  • Team supervision
  • Team development strategies
  • Process improvement
  • Client support
  • Key Performance Indicator (KPI) management
  • Superior communication skills
  • Guest service

Languages

English
Fluent

Timeline

Team leader

Mediclinic aljowhara
11.2023 - Current

Bariatric coordinator

Mediclinic Aljowhara
02.2019 - Current

Patient care administrator

Mediclinic bawadi
10.2017 - 06.2019

Administrative supervisor

Mediclinic Aspetar
02.2016 - 06.2018

01.2012 - 01.2014

diploma of Business administration - management

Al khawarizmi college

undefined

Um al emarat school

Similar Profiles

Create profile
Nafeesa saleh mohammed