Nagwan Rabie

• Cabin Crew Supervisor overseeing VVIP flight attendants across all owner and charter operations.
• Lead, mentor, and performance-manage cabin crew to ensure consistent delivery of luxury service standards.
• Develop, update, and implement Cabin Services Manuals in compliance with GCAA regulations and company SOPs.
• Ensure full regulatory compliance, safety awareness, and audit readiness across all inflight service operations.
• Design, organize, and deliver relevant crew Induction training programs.
• Actively involved in cabin crew recruitment, onboarding, assessments, and standardization.
• Supervise in-flight service delivery, proactively resolving issues and managing last-minute VIP requests.
• Oversee aircraft cabin standards, inventory control, and luxury presentation.
• Coordinate with catering, suppliers, and chefs to maintain premium service quality.
• Ensure accurate completion and submission of all flight and service-related documentation.
• Curate and deliver bespoke VIP travel experiences through refined hospitality, fine dining, premium sourcing, and meticulous cabin presentation in collaboration with elite chefs and catering partners.

* Lead VVIP Flight Attendant for all Jet Luxe owner and charter flights, managing and mentoring the cabin crew team.
* Deliver exceptional, personalised, and discreet luxury hospitality to VIP guests.
* Oversee seamless in-flight service and proactively manage issues or last-minute requests.
* Design bespoke travel experiences, including cabin ambiance, décor, and amenities.
* Manage fine-dining service across multiple international cuisines and custom VIP menus.
* Source premium ingredients and collaborate with renowned chefs and catering partners.
* Ensure luxury standards in food, beverage, and overall cabin presentation.
* Manage aircraft inventory and all flight-related documentation.
* Define VIP in-flight service standards and deliver crew training and manuals.
* Promote safety awareness and ensure compliance with company policies and procedures.

• VVIP Lead Flight Attendant operating onboard all Aircraft Owner flights and VVIP Charter flight
• Approved GCAA Cabin Safety Focal point.
• In charge of delivering impeccable, personalised and intuitive hospitality with charm and sophistication.
• Consistently creating a unique and bespoke travel experience delivered with complete discretion for all guests
• In charge of all types of aircraft within the Constellation Aviation fleet
• Plan and execute all aspects of in-flight service specific to VIP's personal preference, full preparation for each flight & purchase in-flight cabin amenities for specific flights
• In charge of creating tailor made Menus, catering, Guest preference and Guest requests and catering orders
• Ensuring catering orders are within the required budgetary constraints
• Successfully created VIP guest profiles system to ensure guest expectations are consistently exceeded and that all guest preferences are met at all times
• Conducting pre-flight briefings with designated cabin crew to include cabin service and all safety aspects of the flight
• Ensured work environment is conducive to a harmonious cabin service team.
• Submitting all flight related documents such as post flight reports, catering uplift reports, handover reports
• Taking responsibility of new aircrafts delivery, Cabin refurbishment, sourcing customised Cabin equipment & inventory management.

• Delivering a paramount level of safety and comfort on board
• Ensuring excellent service delivery level onboard the Royal charter and VVIP flights. Operating onboard the UAE Royal Family flights.
• Providing tailored, sophisticated and discreet Service to all guests

• .Operating onboard Etihad Airways Flights Premium Cabins providing personalised, sophisticated and unique guest experience ensuring compliance of safety related duties.

• Cabin Crew member in Etihad Airways. Ensuring safety Promotion Cabin crew and Etihad Airways Ambassador. Participating as Etihad Airways Ambassador in official events and promotions all over the world.
• Complied with all airline and national aviation regulations to ensure that complete safety and security procedures were met.
• Maintained firm yet positive attitude when dealing with distressed passengers by calming fears and providing secure environments.
• Increased passenger satisfaction by promptly answering questions and providing solutions to issues arising during flights.
• Promoted safety, comfort and welfare of passengers