Nahala Nasareen
Dubai
Summary
Efficient and organized healthcare professional with strong experience in dental administration and healthcare claims. Proven track record in supporting clinical operations, enhancing patient experience, and ensuring administrative efficiency in fast-paced healthcare environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Claims Quality Auditor
AL NABOODAH INSURANCE BROKERS LLC
Dubai
02.2025 - Current
- Performed audits of claims systems to identify potential areas of improvement.
- Reviewed and validated claim documents for accuracy and completeness.
- Recommended modifications to existing procedures based on audit findings.
- Assisted with the implementation of new or revised policies and procedures related to claims quality assurance activities.
- Collaborated with other departments within the organization to improve overall claim processing efficiency.
- Interpreted federal regulations related to healthcare insurance plans.
- Resolve complex problems related to claim adjudication processes.
- Identified discrepancies in claims data and initiated corrective action as needed.
- Double-checked and reviewed documentation for denied and accepted insurance claims.
- Provided excellent customer service, resolving claimant concerns and queries promptly.
Dental Coordinator
CLINIQUE DENTISTRY
08.2022 - 09.2024
- Oversee and ensure the smooth, efficient management of daily clinic operations.
- Supervise to maintain a clean, organized workspace, and sterilized dental instruments.
- Assisted in taking X-rays, impressions and other images required for diagnosis.
- Communicated effectively with dentists, staff members and vendors regarding any issues that arose during daily operations.
- Conducted periodic reviews of patient files to ensure completeness of documentation.
- Monitored inventory levels of dental supplies and placed orders when needed.
- Educated patients on oral hygiene techniques and preventive care measures.
- Provided chairside assistance during dental procedures as requested by the dentist.
- Scheduled tests, lab work, or x-rays for patients based on doctors' orders.
- Supervise dental assistants and other staff.
- Maintain accurate and detailed patient records.
SENIOR HOUSE SURGEON
GOVT THALUK HOSPITAL
03.2021 - 09.2021
- Examination and diagnosis of Patients Dental Condition.
- Dealing with Routine appointments and checkup.
- Diagnosed the cause of malformations and oral diseases in patients.
- Filling cavities, extraction of teeth, minor oral surgical procedures, X-ray taking and interpretation, Prosthetic rehabilitation of teeth, oral prophylaxis, Root canal treatment, Intra oral Laser treatment, bleaching, anterior aesthetic restorations, Removable orthodontics.
Education
Bachelor of Dental Surgery -
PSM Dental College
Kerala, India03.2019
Higher Secondary Education -
New Indian Model School
Dubai, United Arab Emirates03.2013
Skills
- Team supervision
- Customer service
- Document validation
- Cross-department collaboration
- Problem solving
- Quality assurance
- Claims auditing
- Data analysis
- Policy implementation
- Inventory management
- Auditing techniques
- Critical evaluation
- Healthcare procedures
- Personal data evaluation
- Patient rapport
- Collaborative relationships
- Effective communication
- Documentation review
- Multitasking capacity
Certification
- Pursuing CPHQ
- DHA eligibility
- KDC registration number - 25264
- Certificate in CDE Program (Dental and Facial Aesthetics - MMC)
- Certificate in Laser Dentistry Summit (IDA)
- Certificate in minor oral surgeries (Gaea Cynosure, 2024)
Volunteer Experience
- Attended Community Dental Camps (IDA)
- Participated in International Virtual Dental Conference.
- Attended Webinar on 'Shade Selection'.
Languages
- English, Full Professional Proficiency
- Malayalam, Native or Bilingual Proficiency
- Hindi, Full Professional Proficiency
- Arabic, Limited Working Proficiency
Personal Information
- Nationality: Indian
- Marital Status: Married
References
References available upon request.
Timeline
Claims Quality Auditor
AL NABOODAH INSURANCE BROKERS LLC
02.2025 - Current
Dental Coordinator
CLINIQUE DENTISTRY
08.2022 - 09.2024
SENIOR HOUSE SURGEON
GOVT THALUK HOSPITAL
03.2021 - 09.2021
Bachelor of Dental Surgery -
PSM Dental College
Higher Secondary Education -
New Indian Model School
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