NAHAS BAVA

• Sales Performance: Consistently achieved monthly sales targets, driving revenue growth through strategic planning and execution.

• Proposal Development: Created detailed quotations and proposals tailored to client needs, ensuring competitive positioning in the market.

• Market Intelligence: Provided regular insights to senior management on marketplace trends and competitor activities, enabling informed strategic decisions.

• Client Management: Responsible for key projects and maintaining strong relationships with office clients, ensuring satisfaction and loyalty.

• Business Development: Identified and pursued additional sales opportunities within the existing customer base, fostering growth through effective relationship management.

• Brand Promotion: Actively promoted the company brand to key buyers, ensuring they are well-informed about current offerings and industry trends.

• Customer Engagement: Maintained and developed relationships with existing customers through regular meetings, phone calls, and email correspondence.

• Timely Responses: Ensured prompt and accurate replies to customer inquiries, enhancing overall customer experience.

• Deal Management: Identified, qualified, developed, proposed, and concluded rental deals for RTS rental fleets, including generators, tower lights, air compressors, welding machines, and office cabins.

• Site Visits: Conducted regular site visits to the Western CISPA regions (Ruwais, Sila Port, Hubshan, Buhasa, Shah, Al Asab, Sahil, offshore fields) to strengthen client relationships and gather feedback.

• Customer Service: Delivered exceptional customer service to all clients, generating repeat business and referrals.

• Rental Management: Created estimates for equipment rentals and managed all related paperwork through collaboration with vendors.

• Technical Experience: Leveraged experience in managing equipment within engineering environments, with a focus on the oilfield, construction, and marine sectors.

• Achieve Sales Targets:Consistently meet or exceed monthly sales conversion goals.
  
• Promote Additional Services:Cross-sell relevant services like insurance and crating to enhance client experience and revenue.
  
• Accurate Move Assessments:Accurately estimate volumes and record all necessary information for each move.
  
• Pursue New Business Opportunities:Proactively identify and act on new sales opportunities, including cold calling and corporate client onboarding.
  
• Market Intelligence and Reporting:Gather market insights, assess customer needs, and report potential growth areas to management.
  
• Payment Collection and Follow-Up:Ensure timely collection of payments from clients before job commencement.
  
• Resolve Client Issues:Address and resolve customer concerns promptly to maintain high satisfaction levels.
  

• Freight Operations & Negotiation:Manage all freight-related activities and negotiate rates with major shipping lines from various destinations.
  
• Marketing & Client Engagement:Conduct indoor marketing via emails and phone calls, and outdoor marketing through client meetings and fixed appointments.
  
• Rate Verification & Compliance:Double-check procedures and rates with shipping line agents and freight forwarding agents to avoid mistakes.
  
• Invoicing & Client Negotiations:Invoice customers and negotiate with clients on shipments and freight forwarding matters, ensuring accurate billing.
  
• Coordination & Dispute Resolution:Coordinate with shipping lines for Bill of Lading (BL) instructions and resolve any customer disputes related to clearance at load or discharge ports.
  
• Logistics & Transportation Scheduling:Schedule transportation, confirm cargo delivery, and ensure client acceptance without discrepancies.
  
• Team Leadership & Reporting:Lead team activities, establish task priorities, and report directly to the manager while documenting all activities.
  

• Cargo Documentation & System Entry:File inbound and outbound cargo details (pallets, containers) and enter all relevant data into the Cargo Operating System.
  
• ULD & Special Cargo Handling:Arrange ULDs, drivers, and dispatch/release special cargo on ATA, ensuring proper checks for ULD tags, pallet numbers, containers, and security seals.
  
• Pre-Notification & Compliance:Pre-notify relevant departments for special loads (e.g., dangerous goods, perishables, live animals, human remains), ensuring compliance with IATA DGR regulations.
  
• Aircraft Preparation & Transition:Oversee smooth and timely transition activities to ensure aircraft is loaded and ready for on-time departure.
  
• Coordination with Ground Handling Agents (GHAs):Monitor and coordinate with GHAs to ensure proper handling of joining and arriving loads of cargo, courier, and mail at various stages.
  
• Interaction with Flight Teams:Frequently interact with loadmasters and flight coordinators to ensure efficient cargo management and flight readiness.