Nahaweend Choubeni
Dubai,UAE
Summary
Customer-focused professional with 4+ years of experience in front desk operations, customer service, and sales across the UAE and KSA. Experienced in handling client interactions, managing appointments, and supporting daily office operations. Known for creating a welcoming environment, building strong relationships with clients, and contributing to sales growth in fast-paced workplaces.
Overview
6
6
years of professional experience
Work history
Receptionist / Secretariat
Wethaq Financial Brokerage
Dubai
2024.11 - 2026.03
- Provided front office and administrative support in a fast-paced financial environment
- Managed client inquiries, call routing, and meeting coordination
- Ensured smooth communication between departments and clients
- Maintained confidentiality and handled sensitive client information professionally
Receptionist / Secretariat
Preowned Properties
Dubai
2024.01 - 2024.09
- Managed front desk operations and ensured a professional client experience
- Handled high-volume calls, emails, and walk-in clients
- Scheduled appointments and coordinated meetings for the sales team
- Maintained client records, databases, and documentation
Client Relations & Sales Associate
Vogue Salon
Riyadh
2021.12 - 2023.11
- Delivered premium customer service and personalized consultations
- Increased product and service sales by 20% through upselling strategies
- Built long-term client relationships, generating repeat business and referrals
- Managed bookings, schedules, and peak-time operations efficiently
Front Desk & Customer Service Representative
Hairstyle for Ladies
2020.03 - 2022.06
- Managed appointments, client inquiries, and daily front desk operations
- Achieved upselling targets consistently through service recommendations
- Contributed to a 30% increase in repeat customers
Sales Consultant & Customer Service Specialist
CH Beauty Centre
2020.01 - 2022.02
- Boosted monthly revenue by 15% through targeted promotions and sales techniques
- Provided tailored product recommendations to enhance customer satisfaction
- Coordinated marketing events to attract new clients
Education
High School Diploma - undefined
Mahdia High School
Mahdia, Tunisia 2020.01 -
Skills
- Professional Skills:
- Front Desk & Reception Management
- CRM Systems & Client Database
- Appointment Scheduling & Calendar Coordination
- Microsoft Office (Word, Excel, Outlook)
- Basic Admin & Office Operations
- Sales Support & Upselling Techniques
- Customer Service Excellence
- Strong Communication Skills
- Problem Solving & Conflict Resolution
- Teamwork & Collaboration
LANGUAGES
Arabic: Native
French: Intermediate
English: Advanced
Timeline
Receptionist / Secretariat
Wethaq Financial Brokerage
2024.11 - 2026.03
Receptionist / Secretariat
Preowned Properties
2024.01 - 2024.09
Client Relations & Sales Associate
Vogue Salon
2021.12 - 2023.11
Front Desk & Customer Service Representative
Hairstyle for Ladies
2020.03 - 2022.06
High School Diploma - undefined
Mahdia High School
2020.01 -
Sales Consultant & Customer Service Specialist
CH Beauty Centre
2020.01 - 2022.02