Nahed Mahrous
Abu Dhabi,UAE
Summary
Accomplished professional with extensive expertise in operational excellence, logistics management, and performance management. Demonstrated success in workforce planning and organisational development, driving efficiency and productivity. Adept at operations management, ensuring seamless business processes and optimising resources. Committed to leveraging skills to achieve strategic goals and enhance overall organisational performance.
Overview
11
11
years of professional experience
Work History
Head of Events & Operations
Think Human Creative Consulting
Dubai , United Arab Emirates
08.2024 - Current
- Negotiated contracts to secure best prices and services.
- Built strong relationships with key stakeholders, benefitting future collaborations.
- Enhanced brand visibility by organising high-profile events like Do Boutique Hotel Launch for One Development.
- Achieved smooth operations with detailed scheduling and planning.
- Fostered client satisfaction with exceptional communication skills.
- Handled crisis situations effectively, minimising disruption during live events.
- Hired and trained staff, ensuring high levels of professionalism at events.
- Planned logistics to ensure smooth flow of events.
- Managed large-scale events from initial planning to successful completion.
Head of Events & Operations
BME Global
Cairo, Egypt
10.2022 - 08.2024
- Timely laying of groundwork to make sure our events can launch with certainty regarding dates and venue
- Updating Event Operations team timelines, and working with executive staff to create timelines for new events
- Ability to turn creative ideas into plans for implementation
- Drive to focus on innovations for each event
- Working with Event Directors to maintain budget marks
- Managing day-of-event staff and volunteer planning to ensure seamless execution (alongside Event Directors)
- Clearly and consistently communicating between team members to evaluate goals and progress.
Client Services & Events Manager
Event House
Cairo, Egypt
09.2019 - 06.2020
- Work with clients to identify their needs, develop creative concepts, and complete proposals based on client briefs
- Work with 2D & 3D designers on required items and support the creative thinking process
- Scout and inspect potential venues and catering services based on client's preferences
- Work with upper management to book artists when required
- Prepare quotations and price items with the support of our operation team and suppliers
- On-Site event/shows management & Programs reconciliation.
Senior Events Specialist
Al Qattara Investment Company (Hazza bin Zayed Stadium)
Abu Dhabi & Al Ain, UAE
10.2013 - 10.2018
- Managing Events & Operations teams to plan and execute major events with Government entities like the Municipalities, Ministries, Police Departments and other VIP Clients (12 events Annually)
- Producing detailed proposals and reports for events (e.g
- Timelines, venues, and suppliers, legal obligations, staffing budgets) and present to the top management
- Liaising with the Marketing/PR Department for offline and online media event promotion
- Coordinating with other team members and assisted with event organizing as assigned by events manager
- Planning and execution of business-level events.
Education
Executive Certificate - Festival & Event Management
Edinburgh Napier University
Abu Dhabi, UAEBA - Business Marketing
Abu Dhabi University
Abu Dhabi, UAESkills
- Operational Excellence
- Logistics Management
- Performance Management
- Workforce Planning
- Organizational Development
- Operations Management
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Languages
English
Native
Arabic
Native
Personal Information
Nationality: American
Timeline
Head of Events & Operations
Think Human Creative Consulting
08.2024 - Current
Head of Events & Operations
BME Global
10.2022 - 08.2024
Client Services & Events Manager
Event House
09.2019 - 06.2020
Senior Events Specialist
Al Qattara Investment Company (Hazza bin Zayed Stadium)
10.2013 - 10.2018
Executive Certificate - Festival & Event Management
Edinburgh Napier University
BA - Business Marketing
Abu Dhabi University
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