Nahid Khan
Al Fujairah City,Fujairah
Summary
Organized & independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Friendly and reliable Customer Service, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Waitress/Cashier
Al Mulla Group
Al Fujairah City , Fujairah
2022.10 - Current
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Provided friendly, courteous service, maximizing positive customer satisfaction ratings.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Regularly communicated with kitchen staff to maintain smooth front of house operations, minimizing potential service delays.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests.
- Trained new wait staff to deliver quality service and uphold brand standards.
Receptionist
We Care Medical Center
Al Fujairah City , Fujairah
2022.01 - 2022.09
- Provided clerical support to company employees, including copying, faxing and file management.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Reduced waiting times through effective time and resource management.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Managed Doctors schedule and arranged patient's appointments.
- Delivered front of house duties with warm and professional manner.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Answering telephone In-Call & Out-Call calls per day, compiling detailed notes and promptly forwarding as required.
- Updated client accounts and patient charts to maintain accurate and up-to-date files.
- Monitored office supplies inventory, promptly reordering low stock items to prevent workflow disruptions.
Receptionist
Beauty Saloon
Al Fujairah City , Fujairah
2021.03 - 2022.01
- Kept reception area clean and neat to give visitors positive impression of the company.
- Professionally welcoming customer by giving them a competent, helpful support and suggestion as per there requirements.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Recommended products and services to customers based on requirements.
- Set up new promotions and monitored price changes.
- Displayed and restocked merchandise by following brand guidelines.
Education
Certificate of Higher Education - Commerce
Rizvi College of Commerce and Science
India 2016.05 - 2018.03
SSC -
Maratha Mandir High School, Mumbai
India 2015.06 - 2016.03
Skills
- Multidisciplinary teamwork
- F&B upselling
- Exemplary hygiene standards
- Reservations management
- Point Of Sale system operation
- Barista experience
- Menu memorization & the Ingredients
- Hospitality expertise
- Complaint handling
- Cash handling as per management policies
- Obedient/Punctual/Well Groomed/Fluent & Clear in Conversation
Languages
English
Fluent
Arabic
Upper intermediate
Hindi
Native
Marathi
Fluent
Bengali
Fluent
hobbies
- Travelling
- Learning New Language's
- Cooking & Baking
Timeline
Waitress/Cashier
Al Mulla Group
2022.10 - Current
Receptionist
We Care Medical Center
2022.01 - 2022.09
Receptionist
Beauty Saloon
2021.03 - 2022.01
Certificate of Higher Education - Commerce
Rizvi College of Commerce and Science
2016.05 - 2018.03
SSC -
Maratha Mandir High School, Mumbai
2015.06 - 2016.03
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