Nahid Mohammad
Dubai
Summary
Dynamic Training Coordinator excelling in crafting and delivering impactful programs. Proven in creating engaging learning environments, adept at driving positive outcomes, and skilled in continuous improvement. A persuasive communicator with a knack for meeting diverse organizational needs.
Overview
2
2
years of professional experience
Work History
Training Coordinator and Administrative Officer
Glomacs Training and Consultancy
05.2023 - Current
- Reporting to Learning & Development Director;
- Excellent for bespoke in-house or customized training by attending client's organization and development needs;
- Exceptional for attending face-to-face and online meetings with clients by presenting the profile of the company, commercial and technical proposals;
- Reviewing and scrutinizing course materials (notes, slides and certificates), arranging facilities (off or on-premises);
- Point of contact for instructors and course participants/clients locally and abroad;
- Prepares marketing writeups, correspondence, presentations, reports, agendas, background materials;
- Arranging required facilities and support for the online and classroom courses;
- Maintaining files and managing information of both participants and faculty and ensuring strict confidentiality of the records using the ERP system.
Client Relations
My London Skin Clinic
07.2022 - 11.2022
- Generated and submitted Dubai Statistics reports monthly;
- Booked appointments and meetings on clinical systems;
- Answered all inquiries formally from patients and clients;
- Researched marketing strategies for different social media platforms;
- Designed brochures, flyers and service lists and generated QR codes dedicated to clinic;
- Took responsibility to overview clinical website and assisted the team on design and marketing strategies;
- Translated documents;
- Aware of DHA inspections and regulations;
- Updated and kept track of overall calls and messages from patients and clients;
- Strengthened client relationships by maintaining regular communication and addressing concerns promptly.
Education
Bachelor's in Medical Diagnostic Imaging -
University Of Sharjah
Sharjah, United Arab Emirates06.2021
Secondary School Diploma
Dubai, UAE06.2017
Skills
- Quick Learner
- Post-Event Analysis
- Multi-tasking
- Microsoft office
- Team player
- Effective communication skills
- Organizational Skills
- Materials Organization
- Customized Training
- Learning Management Systems
- Operations Oversight
- Business Growth
Languages
Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Farsi
Advanced (C1)
Turkish
Advanced (C1)
Hindi/ Urdu
Upper intermediate (B2)
Timeline
Training Coordinator and Administrative Officer
Glomacs Training and Consultancy
05.2023 - Current
Client Relations
My London Skin Clinic
07.2022 - 11.2022
Bachelor's in Medical Diagnostic Imaging -
University Of Sharjah
Secondary School Diploma