Nahida Shaikh
Dubai
Summary
Efficient and approachable Receptionist with administrative experience, adept at managing front-desk operations, handling parent enquiries, maintaining records, and supporting daily administration. Committed to creating a safe, welcoming, and well-organised environment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Executive Administrator and Receptionist
V M Salgaocar International Institute of Hospitality Education
Raia, Goa
01.2022 - 01.2024
- Greet and welcome visitors, parents, and staff in a courteous and professional manner.
- Answer and direct phone calls to the appropriate personnel.
- Provide information and assistance to visitors, guiding them to the appropriate locations within the institute and maintain visitor logs.
- Act as a central point for communication, receiving and relaying messages to relevant to Faculty management and administration.
- Manage incoming and outgoing mail and packages.
- Schedule appointments and meetings for school staff.
- Maintain and organize the reception area.
- Assist with the check-in and check-out processes for students.
- Ensure proper documentation is completed for student arrivals and departures.
- Provide general administrative support to various departments, including data entry and filing.
- Assist with coordination of institution events and activities.
- Monitor and control access to the institution premises, ensuring the safety and security of students and staff.
- Follow established security procedures.
- Handle inquiries and requests from parents, students, and staff with a customer-focused approach.
- Collaborated with Department Heads, Operations Managers, Executive Management, and HR Department to drive interdepartmental efficiency and strategic decision-making.
- Supported departmental meetings, and seminars with transparent communication for operational clarity.
- Ensured strict adherence to health, safety, and labor regulations, incorporating administrative checks and risk management policy.
- Prepared and edited correspondence, reports, and presentations with accuracy.
- Handled confidential information with discretion and professionalism.
Executive Secretary
Juma Al Majid Electromechanical Works
Dubai
01.2004 - 01.2012
- Directed executive scheduling functions, including calendar management, meeting coordination, and travel arrangements, ensuring efficient use of leadership time and alignment with organizational priorities.
- Prepared and validated confidential reports, documents, and corporate presentations, ensuring precision and adherence to compliance and documentation standards.
- Managed internal and external communications, acting as the central point of contact between executive leadership, stakeholders, and cross-functional teams.
- Maintained secure document control systems, ensuring protection of confidential information and streamlined access through organized digital and physical filing systems.
- Oversaw logistical arrangements for corporate meetings, conferences, and strategic events, guaranteeing seamless coordination and resource availability.
- Processed and monitored business-related expenses, vendor invoices, and employee reimbursements, ensuring strict adherence to corporate financial policies and approval workflows.
- Liaised with UAE government authorities, external vendors, and business partners to manage regulatory documentation, legal submissions, and statutory compliance activities.
- Supervised and supported administrative teams, fostering a high-functioning office environment and providing continuous assistance to senior management.
Education
Bachelor of Commerce - Accounts
Goa University
Goa03.2000
Skills
Adaptability
Multitasking
Problem-Solving
Organization Skills
Attention to Detail
Communication Skills
Interpersonal Skills
Customer Service Orientation
Data Entry and Database Management
Microsoft Office Suite (Word, Excel, PowerPoint)
Certification
- Leadership Skills Certificate
- People Management Skills Certificate
- Business English Certificate
- HR Management Skills Certificate
LANGUAGES
English
Urdu
Arabic
Hindi
PERSONAL DETAILS
- Nationality: Indian
- Visa status: Family Visa
DRIVING LICENSE
Driving License Category: Valid UAE driving licence
Timeline
Executive Administrator and Receptionist
V M Salgaocar International Institute of Hospitality Education
01.2022 - 01.2024
Executive Secretary
Juma Al Majid Electromechanical Works
01.2004 - 01.2012
Bachelor of Commerce - Accounts
Goa University