Nahlah AL Sharafi
Summary
Energetic employee well-versed in strong communication and organization skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Energetic employee well-versed in strong communication and organization skills. Applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Accomplished professional with expertise in project planning and coordination, business analysis (CBAP & PMI-PBA), and strategic planning. Demonstrates strong analytical and critical thinking skills, complemented by a proven ability to build cohesive teams and foster effective public relations. Adept at conducting research and ensuring health and safety awareness in all initiatives. Committed to driving organizational success through meticulous planning and innovative problem-solving.
Overview
14
14
years of professional experience
2013
2013
years of post-secondary education
Work History
PROJECT MANAGEMENT ANALYST
CCAD
ABU DHABI
01.2024 - 01.2025
- Submitted performance feedback to stakeholders, keeping project teams on track.
- Designed project presentations and reports for executive teams.
- Performed in-depth risk assessments to mitigate potential issues.
- Developed analytics tools to track project progress and impact.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Managed various business development projects from conception to completion.
- Developed new business intelligence tools, enhancing strategic decision-making capabilities.
- Managed over 10 projects.
TRAINING QUALITY ASSURANCE OFFICER
CCAD
01.2023 - 01.2024
- The Quality Assurance Officer plays an integral role in maintaining the standards and consistency of products and services within an organization
- By implementing and monitoring testing protocols, this position ensures that all offerings meet regulatory compliance and customer expectations
- The focus is on identifying discrepancies in production processes or final outputs and initiating corrective actions to mitigate any deviations
- Collaboration with various departments to uphold quality standards across the board, making it essential for maintaining the reputation and operational efficiency of the company
- CI of product quality and operational procedures, contributing to the overall success and reliability of the organization
AUTHORIZATION SPECIALIST
CCAD
01.2019 - 01.2023
- The position of Authorization Specialist is responsible for ensuring that pre certification and/or authorization approvals are obtained from third party payers prior to delivering medical services to our patients
- Heavy involvement with clinicians to ensure that medical information is completed accurately and clearly documented in order to submit the necessary authorization requirements in a timely manner
- Classified physical and digital documentation with correct codes.
- Delivered high-quality results within budget and timeframe targets.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
EXECUTIVE ADMINISTRATOR
CCAD
01.2017 - 01.2019
- Worked with board of directors to establish objectives and decisively lead operations.
- Directed day-to-day work of the CAO employees and motivated teams to exceed objectives.
- Prioritized incoming communications to filter out basic requests and minimise disruptions.
- Tracked expenses in excel sheet and met budget targets.
- Coordinated events by managing budget, logistics and event support.
- Scheduled Board of Directors meetings, assisting with meeting materials, resources and agendas.
- Coordinated events and conferences, offering support with set-up and resources to guarantee smooth operations.
- Handled confidential documents with utmost discretion and security.
HUMAN RESOURCE SPECIALIST
ROYAL GARDEN
01.2011 - 01.2016
- Managing employee files and records
- Prepare compensation packages for senior candidates
- Manage employeesʼ performance assessments and evaluation
- View and analyse employeesʼ appraisal for bonus and rewards purposes
- Communicate with recruitment agencies for recruitment and resourcing
- Organize, execute and manage recruitment campaigns and career fairs
- End of Services: Handling off-boarding financial issues including final clearances, and other HR related issues
- Bank Correspondence: Handling all bank related issues such as opening new bank accounts for staff, issuing salary certificates, and informing banks regarding any leavers
- Calculating and processing Promotions, Bonuses & annual merit increases as per the policy
- UAE Pension Authority: Dubai & Abu Dhabi Pension and Social
- Leadership and involvement
Education
Bachelor Degree -
Business Management
01.2019 - 06.2021
Diploma - IT & Business
ECT
UAESkills
- Project planning and coordination
- CBAP & PMI-PBA (Business Analysis )
- Research
- Public Relations
- Team building
- Analytical and critical thinking
- Health and safety awareness
- Strategic planning
Languages
ARABIC
ENGLISH
Affiliations
- Traveling
Timeline
PROJECT MANAGEMENT ANALYST
CCAD
01.2024 - 01.2025
TRAINING QUALITY ASSURANCE OFFICER
CCAD
01.2023 - 01.2024
AUTHORIZATION SPECIALIST
CCAD
01.2019 - 01.2023
Bachelor Degree -
Business Management
01.2019 - 06.2021
EXECUTIVE ADMINISTRATOR
CCAD
01.2017 - 01.2019
HUMAN RESOURCE SPECIALIST
ROYAL GARDEN
01.2011 - 01.2016
Diploma - IT & Business
ECT
Personal Information
- Date of birth: 02/20/87
- Nationality: United Arab Emirates
References
References available upon request.
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