NAING NYEIN ZAW
Store Supervisor (Senior Sale Associate)
Abudhabi
Summary
A dedicated and engaged professional driven to contribute to the company mission, vision, and values. Focused on fostering meaningful connections with colleagues and creating a collaborative work environment. Committed to delivering exceptional performance and demonstrating unwavering loyalty. Leverages extensive experience, knowledge, skills, and abilities to bring tangible value to the organization.
Overview
11
11
years of professional experience
Work History
Senior Sale Associate(Supervisor)
M.H ALSHAYA CO.LTD
06.2021 - Current
- Greets and Welcomes customers into the store
- Creates a positive first impression for the customer through an energetic attitude
- Provide exceptional customer service by performing up-selling, crossselling, suggesting alternatives and following up on customer's requests
- Responds to questions and inquiries on any items in an effective manner
- Assisted customers in determining the most beneficial services and products for their needs took all opportunities and add on sales in order to achieve the established sales target
- Listening to customer requirements and presenting appropriately to make a sale
- Ensure to achieve KPI on ATV, IPC (Average Transaction Value and Items per Customers.)
- Merchandising and display products for specialized to impressed customer
- Presents discount and other store promo to customers
- Facilitates payment through cash register
- Maintains Sale records for inventory management purposes
- Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy
- Receiving on delivery and count properly as per delivery note and arrange clearly to replenish
Training Supervisor/Senior Sales Associate /Cashier
LANDMARK GROUP OF COMPANY
06.2016 - 03.2020
- Work as a Training department in charge and handling customer inquiries and drive to achieve monthly target
- Achieving on individual target and maintain the KPI
- Greet customers and ascertain what each customer wants or needs
- Maintained outstanding customer service, generate sales, merchandise product
- Provide exceptional customer service by performing up-selling, crossselling, suggesting alternatives and following up on customer's requests
- Executed the daily operational, day-to-day goals and priorities assigned by store management
- Completes sales transaction quickly and accurately while adhering to cash protection procedure
- Collaborates productively and respectfully with team members to meet or exceed store goals
- Communicates a desire for on-going learning and welcomes all available opportunities to increase performance
- Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy
- Lunch with Team Operation Manager
- Employee of the Month
- Excellent Customer Service
Customer Service Assistant
Spinney's Dubai LLC
12.2013 - 04.2016
- Identify their needs and offer appropriate quality products
- Maintain clean display of the shop/counter and ensure it in Excellent presentation at all time
- Daily, monthly report to Retail Operation supervisor
- Excellent Customer Service
- Handling customers complains and inquires
- Daily communicated with customers and provided information on Products and services
Education
Bachelor of Science - Physics
UNIVERSITY OF EAST YANGON
Yangon 04.2001 -
Skills
- Microsoft Word
- Excel (basic)
- Customer Service Training Phase-2
- Customer Service Training Phase-4
- Determination
- Drive to work toward target
- Teamwork
- Solo work
- Ability to work under pressure
- Ability to meet deadlines
- Decision-making skills
- Confidence
- Motivation
Customer service
Personal Information
- Place of Birth: Yangon
- Visa: Residence visa
- Visa Expiry: 04/07/25
- Passport Number: MF231912
- Citizenship: Myanmar
- Date of Birth: 03/16/95
- Gender: Male
- Marital Status: Married
- Religion: Buddhist
Disclaimer
I declare that the above statements are true to the best of my knowledge and qualification. I would like to request you to grant me an opportunity to work in your esteemed organization.
Timeline
Senior Sale Associate(Supervisor)
M.H ALSHAYA CO.LTD
06.2021 - Current
Training Supervisor/Senior Sales Associate /Cashier
LANDMARK GROUP OF COMPANY
06.2016 - 03.2020
Customer Service Assistant
Spinney's Dubai LLC
12.2013 - 04.2016
Bachelor of Science - Physics
UNIVERSITY OF EAST YANGON
04.2001 -
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