NAJAT ELHADI
DUBAI,UAE
Summary
A skilled professional with expertise in cultural knowledge adaptability, understanding of deaf culture, and international sign fluency. Proficient in tactile signing, speech-to-text technology, and auditory training, with a strong focus on sensitivity towards disabilities and impartial mediation. Demonstrates mastery in role shifting, tactful diplomacy, and vocabulary expansion tactics to foster effective communication across diverse settings. Committed to bridging communication gaps through advanced note-taking techniques and a deep understanding of accessibility needs.
Overview
1
1
year of professional experience
12
12
years of post-secondary education
Work history
Sign language interpreter
ORT INSTITUTE
CASABLANCA, UAE
2024.10 - 2025.01
- Streamlined communication for deaf and hard of hearing individuals in public settings.
- Demonstrated professionalism whilst adhering strictly to the code of ethics set out by the national association for interpreters.
- Contributed to team efforts by collaborating closely with other interpreters on large-scale projects or events.
- Adapted quickly to sudden changes in conversation topics or speech pace during live interpretations.
- Provided cultural sensitivity through the use of appropriate signs and expressions in diverse contexts.
Receptionist
RIYAD DE VILLE HOTEL
BENSLIMANE, MOROCCO
2024.03 - 2024.10
- Managed phone calls, resulting in effective communication flow within the company.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Streamlined communication channels by promptly forwarding messages and post to relevant departments or personnel.
- Collaborated with team members in organising company events; enhancing team cohesion and morale building activities.
- Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
Receptionist
GOLFE SPOT RESTURANT
BENSLIMANE, MOROCCO
2023.08 - 2024.03
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Maintained an organised reception area for a professional business environment.
- Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
- Utilised multi-line telephone system to manage incoming calls effectively.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
Education
Bachelor's degree - TOURISM AND COOK
LEMIHAN HOTELS AND TOURISM INSITITUE
BENSLIMANE 2022.02 - 2024.07
Foundation degree -
MOHAMMED BIN ABDUL KARIM COLLAGE
BENSLIMANE 2017.04 - 2021.11
High School Diploma -
OLAD ESSA
BENSLIMANE MOROCCO 2011.02 - 2016.03
Skills
- Cultural knowledge adaptability
- Understanding of deaf culture
- Tactful diplomacy
- Tactile signing capability
- Impartial mediation
- Note-Taking techniques
- Speech-To-Text technology
- International sign fluency
- Vocabulary expansion tactics
- Sensitivity towards disabilities
- Role shifting mastery
- Auditory training
Languages
Arabic
Native
French
Intermediate
English
Intermediate
Timeline
Sign language interpreter
ORT INSTITUTE
2024.10 - 2025.01
Receptionist
RIYAD DE VILLE HOTEL
2024.03 - 2024.10
Receptionist
GOLFE SPOT RESTURANT
2023.08 - 2024.03
Bachelor's degree - TOURISM AND COOK
LEMIHAN HOTELS AND TOURISM INSITITUE
2022.02 - 2024.07
Foundation degree -
MOHAMMED BIN ABDUL KARIM COLLAGE
2017.04 - 2021.11
High School Diploma -
OLAD ESSA
2011.02 - 2016.03