NAJEEB P
Dubai,UAE
Summary
Accomplished sales professional with focus on banking and financial sales. Drive revenue growth and customer satisfaction through solid understanding of banking products, services, and market trends. Unique skills in relationship building, negotiation and problem-solving ensure successful outcomes.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work history
Merchant Relationship Manager
RFM Loyalty Co LLC
Dubai
2022.01 - 2025.03
- Acquisition of new client for POS Machine & E-commerce
- Responsible Sourcing New business via cold calls/tele-calls
- Maintain a close relationship with customers and Managing portfolio of 200+Accounts.
- Generating New Business through reference.
- Randomly visit the merchants, understand their requirements, and updates the products and give training them in a smooth manner.
- Closely monitor merchants' transactions, and make sure all transaction is happening as per MCC
- Always feels the merchants happy and make sure maximum revenue through better services
- Negotiating pricing and closing deal with minimum time
- Build a good relationship with existing merchants and achieve monthly revenue targets from manged accounts.
Sales and Service Officer
Sharjah Islamic Bank
Sharjah
2019.11 - 2021.12
- Manage & Grow business Relationship With current and prospective client by providing banking facility
- Sell Banks Products and provide superior customer service
- Responsible for sourcing New to Bank business banking customer for Liability products
- Assured quality proposal submission by providing documents as per bank policy.
- Liaise with risk and compliance department to ensure all legal and compliance guidelines are adhered to whilst dealing with clients
- Performs other Duties as Assigned
- Developed New clients and negotiated with them for securing profitable business
- Efficiently performed all sales and service-related activities in the bank
Senior Sales Officer (SME-Business Loan & CASA)
Union National Bank
2015.07 - 2019.09
- Acquire New Business Banking customer for Liability and Asset Products which will enhance the revenue generation in term of liability Product
- Achieving the productivity target of Business Loans (SME & CASA)
- Determine client needs and interest in banking services & diligently follow up with customer
- Review and adapt to information regarding product innovations, competitors and market conditions and implement advanced techniques
- Daily visiting new companies.
- Efficiently manage lead generated from Branch.
- Cross Sell banks other products and generate Maximum Revenue for bank
Senior Relationship Officer
Mashreq Bank
2012.04 - 2015.05
- Efficiently performed all sales and service-related activities in the bank products such as Personal loan (Core Product), Credit Cards & CASA for the Bank etc
- Carried out weekly and monthly sales reviews with the Managers; prepared analytical reports on daily sales and presented it to the Management
- Using all available resources to get valuable customers to ensure set targets
- Have a strong circle of references in the companies to get business
- Visiting potential companies frequently to get good business
- Handle routine customer/client enquiries and liaise closely with operations to ensure smooth flow
- Customer satisfaction with quality service
Education
Master of Commerce - Marketing
VMKV University
India 2008.02 - 2010.02
Bachelor of Commerce - Commerce
Calicut university
India 2005.04 - 2007.06
Pre-Degree Education - Commerce
TMG College
India 2002.06 - 2004.07
Skills
- Target achievement
- Financial product knowledge
- Customer satisfaction enhancement
- Cross-Selling mastery
- Sales expertise
- Customer retention strategies
- Business development
- Client retention strategies
Languages
English
Hindi
Tamil
Malayalam
Custom
- Best Performance Award, For highest volume in Emirates Islamic 2019
- Roadmap of Sales Excellence Officers' Certificate
Personal Information
- Total Experience: Over 12 years of experience in the areas Sales & Marketing, Business Development, Channel Management in Retail Banking Sales.
- Date of birth: 01/08/83
- Marital status: Married
- Visa status: Residential
Timeline
Merchant Relationship Manager
RFM Loyalty Co LLC
2022.01 - 2025.03
Sales and Service Officer
Sharjah Islamic Bank
2019.11 - 2021.12
Senior Sales Officer (SME-Business Loan & CASA)
Union National Bank
2015.07 - 2019.09
Senior Relationship Officer
Mashreq Bank
2012.04 - 2015.05
Master of Commerce - Marketing
VMKV University
2008.02 - 2010.02
Bachelor of Commerce - Commerce
Calicut university
2005.04 - 2007.06
Pre-Degree Education - Commerce
TMG College
2002.06 - 2004.07