NAKATO CHRISTINE NASSIMBWA
DUBAI,UAE
Summary
Dynamic Waitress/Cashier with strengths in customer engagement and service delivery. Cultivates a welcoming atmosphere by greeting guests and providing tailored recommendations. Ensures customer satisfaction by processing orders accurately and efficiently.
Overview
1
1
Language
3
3
years of post-secondary education
8
8
years of professional experience
Work History
WAITRESS/CASHIER
KUWAIT FOOD COMPANY AMERICANA PIZZA HUT
DUBAI , UAE
01.2024 - 09.2026
- Greeted new customers, answered initial questions and took drink orders.
- Facilitated a welcoming atmosphere, engaging in friendly conversation with guests to enhance their dining experience.
- Greeted guests upon arrival, offering menus and providing recommendations to enhance dining experience.
- Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
- Documented customer orders, calculated bills and processed payments.
WAITRESS
FRANGO RESTAURANT
KAMPALA , UGANDA
02.2019 - 11.2023
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Kept dining area tidy, clearing tables and resetting them for new guests in a timely manner.
- Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
- Maintained safe hygiene and food handling standards for full compliance.
- Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
- Assisted in opening and closing duties, including cleaning tasks and preparing the dining area for service.
- Greeted new customers, answered initial questions and took drink orders.
Education
A-Levels -
MPOMA ROYAL COLLEGE
MUKONO UGANDA 02.2016 - 10.2018
Skills
- Customer service
- Order processing
- Food safety compliance
- Menu knowledge
- Cash handling
- Team collaboration
- Time management
- Conflict resolution
- Communication skills
- Positive attitude
- Customer engagement
- Sales techniques
Notice period
IMMEDIATE JOINER
Languages
English
Proficient
C2
Interests
- READING
- LEARNING NEW LANGUAGES
- WRITING
- CROCHETING
Accomplishments
- Increased company profits by 20% through self advertising company products
- Improved postive reviews by successfully handling customer complaint and implementing monthly staff training
- Recognised by management for salesmania projects delivering outstanding growth in the store sales
Timeline
WAITRESS/CASHIER
KUWAIT FOOD COMPANY AMERICANA PIZZA HUT
01.2024 - 09.2026
WAITRESS
FRANGO RESTAURANT
02.2019 - 11.2023
A-Levels -
MPOMA ROYAL COLLEGE
02.2016 - 10.2018