NAKATO GORRET
ABU DHABI,UAE
Summary
Confident individual with flexible, proactive work ethic seeks Concierge opportunity. Well-organised with excellent interpersonal skills for reliable reception, admin and customer support.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
Work history
House keeping
Khidmah Sole Propertyship
Abu Dhabi, UAE
2023.02 - 2024.12
- Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
- Vacuumed carpeted areas and mopped hard floors.
- Kept floors clean with regular sweeping, vacuuming and mopping.
- Communicated well with team across multiple locations.
Concierge
Hotel Africana
Kampala, UGANDA
2019.12 - 2021.11
- Contacted emergency services in cases of medical and criminal emergencies.
- Informed guests regarding events and announcements.
- Answered and transferred calls to designated recipients.
- Greeted and checked-in guests promptly and professionally.
- Provided guests with lists of upcoming activities and events.
- Organised maintenance services for private and public building spaces.
- Actioned special requests to elevate guest stays.
- Monitored building entrances and exits to protect occupants from unwanted guests.
Education
Diploma - Business Administration
YMCA INSTITUTE
UGANDA 2017.01 - 2019.11
High School Diploma -
St.Henrys Secondary School
UGANDA 2012.01 - 2016.11
Skills
- Impression management
- Cash handling
- Guest accommodation
- Interpersonal communications
- Reporting capabilities
- Vendor interaction
- Guest experiences
- Problem-solving
- Communication skills
Websites
Languages
English
Advanced (C1)
Arabic
Beginner
References
References available upon request.
Timeline
House keeping
Khidmah Sole Propertyship
2023.02 - 2024.12
Concierge
Hotel Africana
2019.12 - 2021.11
Diploma - Business Administration
YMCA INSTITUTE
2017.01 - 2019.11
High School Diploma -
St.Henrys Secondary School
2012.01 - 2016.11