Nakayiza Milly
Dubai
Summary
To meet and exceed both Sales and customer service expectations in challenging environment through full dedication, responsible and good work ethnics aligned to fulfill the organization visions and mission.
Overview
6
6
years of professional experience
Work History
House Keeping Attendant
EMAAR (DUBAI)
01.2022 - Current
- Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
- Ensure all rooms are cared for and inspected according to standards
- Protect equipment and make sure there are no inadequacies
- Notify superiors on any damages, deficits and disturbances
- Deal with reasonable complaints/requests with professionalism and patience
- Check stocking levels of all consumables and replace when appropriate
- Adhere strictly to rules regarding health and safety and be aware of any company-related practices.
Sales assistant
Riham group of Companies
01.2019 - 11.2020
- Distribute the Products to the dealers/Hypermarkets
- Ensure that all sales are processed within the required procedures
- Ensure proper visual display of merchandise
- Build efficient team members, supervise and train others
- Monthly Review of brand performance with management
- Build customer relationship and retention hence ensure loyalty
- Handle all customer complaints and queries
- Undertake direct sales with clients of the Brand and close sales properly
- Participate in pricing strategy and tagging
- Predict and assess customer needs on arrival.
Customer Service Executive
Standard Chartered Bank-Uganda
01.2018 - 01.2019
- Courtesy welcome customers with smile
- Anticipate customer needs and services in the store
- Offer full knowledge about the products of the bank
- Coordinate with suppliers for deliveries and return of stock damages
- Participate in the stock control and inventory measures
- Recorded and maintained personal and business performance records as required by the management
- Offer After Sales Service Like Truck down customer details CRM.
Education
High School Diploma -
Kawempe Senior Secondary
Kampala,Uganda12.2012
GED -
Mengo Senior Secondary
Kampala Uganda12.2009
Skills
- Reliable and honest
- Always Respectful
- Passionate and committed to work
- Ability to work unaccompanied and as a fraction of a team
- Basic computer skills
- Warm passionate and welcoming to the customers
- Restroom Detailing
- Customer Service-Focused
- Excellent recordkeeping skills
Languages
English
Attributes
- Good organizational skills
- Ability to work under pressure
- Team work spirit
- Computer and technical literate
- Problem-solving and creativity
- Leadership and management skills
- Adaptability and flexibility.
Education Background
- Computer Training-MS word, Excel, Access and Publisher in 2014
- Uganda Advanced Certificate of Education (UACE) in 2012
- Uganda Certificate of Education (UCE) in 2009
Personal Information
- Gender: Female
- Date of Birth: 09/11/1992
- Nationality: Ugandan
References
Available upon request
Timeline
House Keeping Attendant
EMAAR (DUBAI)
01.2022 - Current
Sales assistant
Riham group of Companies
01.2019 - 11.2020
Customer Service Executive
Standard Chartered Bank-Uganda
01.2018 - 01.2019
High School Diploma -
Kawempe Senior Secondary
GED -
Mengo Senior Secondary
Similar Profiles
Foster TomaniFoster Tomani
Guest Service Executive at Emaar Dubai Hills MallGuest Service Executive at Emaar Dubai Hills Mall
Roma Flor BuenaobraRoma Flor Buenaobra
Sales Executive at EMAAR Residences Dubai Marina (formerly known as Address Dubai Marina Hotel)Sales Executive at EMAAR Residences Dubai Marina (formerly known as Address Dubai Marina Hotel)
JANITHA FERNANDOJANITHA FERNANDO
RECIEVER CUM STORE KEEPER AND ADMINISTRATION at EMAARRECIEVER CUM STORE KEEPER AND ADMINISTRATION at EMAAR