Nakhayenze Justine Venus
Sales Executive & Waitress
Dubai
Summary
Dynamic and results-oriented professional with a proven track record in customer service excellence and sales, demonstrated at Hosanna Travel & Tourism. Skilled in effective communication and problem-solving, consistently achieving sales targets through superior guest relationship management and upselling techniques. Excelled in high-pressure environments, showcasing exceptional multitasking and team collaboration abilities.
Overview
4
4
years of professional experience
Work History
Sales Associate
Hosanna Travel & Tourism
01.2023 - 12.2024
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Problem Solving and Conflict Resolution
- Guest Relationship Management
Waitress
Dream White Hotel
01.2021 - 11.2023
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Guest Relationship Management
Education
High School Diploma -
Cavendish University
Uganda 04.2001 -
Skills
- Customer Service Excellence
- Sales and Upselling Techniques
- Effective Communication
- Multitasking and Time Management
- Team Collaboration
- Guest Relationship Management
- Front Desk Operations
- Problem Solving and Conflict Resolution
Timeline
Sales Associate
Hosanna Travel & Tourism
01.2023 - 12.2024
Waitress
Dream White Hotel
01.2021 - 11.2023
High School Diploma -
Cavendish University
04.2001 -
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