Hadijah Nakintu
Dubai
Summary
Offering strong interpersonal skills and commitment to customer satisfaction. Knowledgeable about maintaining inventory, handling transactions, and providing exceptional service. Ready to use and develop communication, teamwork, and problem-solving skills in Sales role.
Eager to serve customers, keep shop tidy and sell goods.
Overview
4
4
years of professional experience
Work history
Waitress
Al Sadafi Restaurant
Dubai
2024.12 - Current
- Delivered excellent customer service through friendly and polite interaction.
- Remained calm under pressure, ensuring better performance during peak hours.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Handled payment transactions to guarantee smooth customer checkout process.
- Relayed feedback from customers to management for continuous improvement.
Sales Assistant
Centrepoint
Dubai
2023.03 - 2024.09
- Assisted customers with product selection for optimal satisfaction.
- Utilised excellent communication skills to provide detailed product information.
- Offered personalised shopping advice to enhance customer experiences.
- Ensured stock replenishment in timely manner to maintain product availability.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
Sales Associate
Max
Dubai-MOE
2022.03 - 2023.01
- Welcomed customers and provided responsive assistance to improve store experiences.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Enhanced customer experience through all communication channels through professionalism and product knowledge.
- Maintained display and organisation of department based on visual merchandising guidelines.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Promoted loyalty schemes to customers, enhancing brand loyalty.
- Facilitated smooth checkout process, reducing wait times for customers.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
Education
Diploma of Higher Education - Science Education
Kampala High Secondary
Uganda - KampalaSkills
- Customer Service
- Communication excellence
- Cash handling
- Product knowledge
Languages
English & Arabic
Advanced
C1
Timeline
Waitress
Al Sadafi Restaurant
2024.12 - Current
Sales Assistant
Centrepoint
2023.03 - 2024.09
Sales Associate
Max
2022.03 - 2023.01
Diploma of Higher Education - Science Education
Kampala High Secondary