Nakitende Sharon
Sharjah,United Arab Emirates
Summary
Experienced and dedicated Barista with strong expertise in specialty coffee preparation, espresso extraction, latte art, and customer service. Skilled in operating coffee equipment, managing inventory, and maintaining high standards of hygiene and service in fast-paced café environments. Passionate about delivering excellent customer experiences and creating high-quality beverages.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Barista
K7 CAFÉ
Ras al-Khaimah, United Arab Emirates
2022.01 - 2024.01
- Prepare high-quality espresso drinks including latte, cappuccino, mocha, and americano.
- Maintain cleanliness and organization of barista station.
- Provide friendly and professional customer service.
- Operate POS system and handle cash transactions.
- Ensure proper storage and freshness of coffee beans and ingredients.
- Maintain and clean espresso machines and grinders.
- Managed high volume orders during peak hours maintaining quality of service.
- Provided welcoming atmosphere to customers, promoting return visits.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
Education
• General certificate of education(Advanced level) -
St. Mary's Secondary School
Skills
- Specialty Coffee Preparation (Hot & Cold)
- Espresso Extraction & Latte Art
- Brewing Methods (V60, French Press, Cold Brew)
- POS Systems (ODOO, BIM)
- Customer Service & Guest Relations
- Beverage Creation & Recipe Development
- Inventory Management & Stock Control
- Cash Handling & Payment Processing
- Food Safety & Hygiene
- Teamwork & Communication
- Coffee bean selection
- Handling customer complaints
- Resilience during long shifts
Certification
- Completion of the Specialty Coffee Association’s Coffee Skills Program, Beverage making
- Certified Professional - Food Safety Credential
- General certificate of education (Advanced level)
LANGUAGES
English
Proficient (C2)
PREFERENCE
Available upon request
Timeline
Barista
K7 CAFÉ
2022.01 - 2024.01
• General certificate of education(Advanced level) -
St. Mary's Secondary School