Namit Agarwal
Dubai,UAE
Summary
Accomplished Cybersecurity and Cloud Security Leader with extensive experience designing and operating enterprise-scale security solutions across Microsoft Azure and hybrid environments. Proven in leading security engineering teams, delivering complex programs end to end, and serving as the primary escalation point for critical incidents. Deep expertise in Palo Alto Networks, FortiGate, Cisco ASA,F5-LTM/ASM/APM, and secure remote access technologies, with a strong focus on high-availability and mission-critical deployments. Holds advanced certifications including PCNSE, PSE-Strata, Fortinet NSE 4 & 5, and Azure AZ-900/AZ-500. Recognized for building high-performing teams and delivering resilient, business-aligned security outcomes.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
Work history
Engineering Security Lead
HelpAG Information Technology LLC
Dubai
2025.06 - Current
- Served as Engineering Security Lead, delivering complex cloud and network security programs across enterprise and government environments, consistently meeting scope, timeline, and quality objectives.
- Led and mentored cross-functional engineering teams (8–15 engineers), improving delivery efficiency and technical consistency across Professional Services and managed security engagements.
- Acted as primary escalation point for Sev-1 / critical incidents, restoring services within defined SLAs and reducing repeated incidents through structured RCA and preventive controls.
- Designed and implemented enterprise security architectures using Palo Alto Networks, Fortinet, F5 BIG-IP, Zscaler, and Microsoft Azure, supporting high-availability and zero-trust principles.
- Successfully delivered mission-critical security infrastructure for large international events (e.g., Games of the Future – Abu Dhabi) with zero security incidents and zero unplanned downtime during live operations.
- Led multiple firewall and security platform migrations, achieving near-zero downtime and improving security visibility and policy standardization post-migration.
- Drove operational excellence initiatives (health checks, tuning, documentation, automation), reducing recurring incidents and improving platform stability and customer satisfaction.
- Built strong customer and stakeholder trust by providing clear technical leadership, risk-based recommendations, and executive-level communication during critical projects and incidents.
Senior security Engineer
Help AG Information Technology LLC
Dubai
2021.03 - 2025.05
- Delivered end-to-end design, integration, migration, and operations of enterprise cloud and network security solutions across large-scale, multi-vendor environments.
- Led firewall migration programs from Cisco ASA and Juniper SRX to Palo Alto Networks and FortiGate, using Palo Alto Expedition to ensure accurate policy conversion and zero-impact cutovers.
- Owned lifecycle management of Palo Alto firewalls (PA-7000, 5000, 3200, 440, 410, 220, VM-Series), including HA design, performance tuning, and security hardening.
- Designed and operated Palo Alto VM-Series in Microsoft Azure, integrating Azure Load Balancers, NSGs, and UDRs for secure north-south and east-west traffic inspection.
- Implemented and managed F5 BIG-IP LTM, ASM, and APM, configuring iRules, SSL/TLS, SNAT/NAT, and advanced access policies for high-availability applications.
- Strengthened application security using F5 ASM (WAF) by mitigating OWASP Top 10 threats through signature enforcement, policy tuning, and continuous optimization.
- Integrated F5 APM with Azure AD (SAML-based SSO) to deliver secure, scalable authentication for enterprise and customer-facing applications.
- Centralized security visibility by integrating Palo Alto, FortiGate, and F5 with Panorama, FortiManager, Azure Sentinel, and IBM QRadar for unified logging and SIEM monitoring.
- Managed day-to-day operations of Zscaler ZIA, Forcepoint DLP, Proofpoint Email Security, and CyberArk PAM, supporting compliance and incident response.
- Performed continuous health checks, RCA, and security optimization, collaborating with network, SOC, and application teams to maintain high availability and regulatory compliance.
Information security consultant
Optum Global Solutions
India
2018.11 - 2021.03
- Worked as a Senior Network Security Engineer in implementation and design teams, delivering enterprise security solutions and performing RCA for complex issues.
- Designed, deployed, and migrated Palo Alto firewalls, including large-scale Cisco ASA to Palo Alto migrations.
- Configured and supported Site-to-Site and Client-to-Site VPNs for secure partner connectivity.
- Implemented security policies, NAT rules, and high-availability (failover) on Palo Alto platforms.
- Performed PAN-OS and Panorama upgrades, ensuring stability and compliance with best practices.
- Designed and implemented new site architectures involving Palo Alto, F5 (LTM/ASM), Cisco ASR/Nexus, AWS, and Cisco Meraki.
Senior Cloud Network Security Analyst
Oracle India Pvt. Ltd
India
2016.12 - 2018.10
- Worked as a Senior Network & Security Engineer supporting Oracle internal and external cloud customers, including BT, PNG, and Oracle Global environments.
- Provided L2/L3 operational and implementation support for multi-vendor security platforms, including Cisco Security devices, Juniper SRX firewalls, F5 BIG-IP (LTM), and IPS/IDS solutions.
- Configured and troubleshot Site-to-Site and Client-to-Site VPNs on Cisco ASA and Juniper SRX firewalls, ensuring secure and reliable connectivity.
- Performed software and firmware upgrades on F5 BIG-IP (LTM) and Juniper SRX devices during approved maintenance windows following change-management procedures.
- Conducted deep packet analysis and root-cause troubleshooting using Wireshark, validating traffic flow end-to-end across the infrastructure.
- Designed, configured, and supported F5 components, including iRules, VIPs, pools, pool members, persistence profiles, and HA clusters, and resolved production issues as per service requests (SRs).
SOC Analyst
British Telecom
India
2015.07 - 2016.12
Senior Network Engineer
Tech Mahindra
Noida, India
2014.02 - 2015.02
Network Engineer
Ericsson Global India Pvt. Ltd
Noida, India
2011.12 - 2013.12
Analyst
HCL Technology Ltd
Noida, India
2010.02 - 2011.12
Education
Bachelor of Engineering - Electronics & Communication
U.P Technical University
India 2004.05 - 2008.06
High school or equivalent - Science
R. N Inter College
India 2001.04 - 2002.05
High school or equivalent -
K.C.M School
India 1999.04 - 2000.04
Skills
- PCNSE and PSE-Strata certifications
- Fortinet NSE 4 and 5
- Microsoft Azure certifications (AZ-900 and AZ-500)
- F5 BIG-IP (LTM/ASM/APM)
- Azure Security Infrastructure
- Zscaler Internet Access (ZIA)
- Cloud security solutions (Microsoft Azure, Sentinel, Defender for Endpoint,Cloud apps)
- Service management tools (ServiceNow, BMC Remedy)
- Firewalls: Paloalto, FortiGate, Cisco FMD, Juniper SRX
- PAM Solutions like Forti-PAM, Cyber-Ark
- F5 (LTM/ASM/APM) and Forti-Web,
- Data loss prevention (Proofpoint, Forcepoint DLP, Trend Micro Deep Security)
- DNS and IP management (Infoblox DHCP/DNS/IPAM)
- VPN solutions: Ivanti Pulse Secure, Global Protect, Forti-Client VPN
- Forti-authenicator
Languages
Hindi
English
Custom
PCNSE (Palo Alto), NSE 4 & 5 (Fortinet), AZ-900 & AZ-500 (Microsoft Azure), PSE-Strata (Palo Alto), PA Cyberforce Defender, ZIA (Zscaler), Proofpoint Protection Level 2, F5-101 & F5-201 (F5 Networks), PaloAlto, Fortigate, Cisco ASA, Zscaler Internet Access (ZIA), F5 BIG-IP (LTM/ASM/APM – 8900/6900/Viprion), Azure Load Balancer, Microsoft Azure (Cloud Security, Sentinel, Defender for Endpoint), ServiceNow, BMC Remedy, Proofpoint (Email Security, DLP), Trend Micro Deep Security, Forcepoint DLP, Infoblox (DHCP/DNS/IPAM), Ivanti Pulse Secure (VPN)
Personal Information
- Date of birth: 12/21/84
- Gender: Male
- Nationality: Indian
Timeline
Engineering Security Lead
HelpAG Information Technology LLC
2025.06 - Current
Senior security Engineer
Help AG Information Technology LLC
2021.03 - 2025.05
Information security consultant
Optum Global Solutions
2018.11 - 2021.03
Senior Cloud Network Security Analyst
Oracle India Pvt. Ltd
2016.12 - 2018.10
SOC Analyst
British Telecom
2015.07 - 2016.12
Senior Network Engineer
Tech Mahindra
2014.02 - 2015.02
Network Engineer
Ericsson Global India Pvt. Ltd
2011.12 - 2013.12
Analyst
HCL Technology Ltd
2010.02 - 2011.12
Bachelor of Engineering - Electronics & Communication
U.P Technical University
2004.05 - 2008.06
High school or equivalent - Science
R. N Inter College
2001.04 - 2002.05
High school or equivalent -
K.C.M School
1999.04 - 2000.04