Nancy Ghawanmeh
Abu Dhabi,United Arab Emirates
Summary
Results-driven Regional Sales Manager with a knack for building high-performing teams and driving revenue growth. Known for crafting and implementing strategic sales initiatives that boost market share and customer retention. Proven in leveraging relationships to secure key accounts and deliver exceptional sales outcomes.
Overview
1
1
Language
1
1
Certification
17
17
years of professional experience
Work history
Regional sales Manager
BigID
Dubai, UAE
2023.05 - Current
- Develop and execute strategic sales plan across GCC
- Manage the full sales cycle from identifying opportunities and engaging key stakeholders to negotiate contracts and close high-value deals
- Achieved sales targets consistently through strategic planning and execution.
- Drive business growth across GCC
- Build and maintain C-Level executives’ partners and customers across multiple industries
- Collaborate closely with technical and customer success teams to deliver tailored solutions that address client requirements.
- Boosted brand visibility by planning and executing regional sales strategies.
- Analysed market trends and competitor activities for strategic planning purposes.
- Developed competitive pricing strategies for increased market share.
- Negotiated contracts with prospective clients to secure profitable deals.
- Liaised regularly with senior management to report on regional sales performance.
- Collaborated closely with marketing department to align sales forecasts and inventory needs.
- Led team training sessions to increase product knowledge and sales techniques.
- Attended trade shows, enhancing company's industry presence and potential leads generation.
- Coordinated logistics for efficient delivery of goods to customers within region under management.
Data protection & Cyber security Department Manage
Gulf Business Machines (GBM)
Abu Dhabi
2013.01 - 2023.01
- Managed 150+ entities in the UAE, developing and motivating teams to achieve objectives while creating data protection business in Abu Dhabi, closing enterprise projects worth over 7M.
- Sell GBM's Data protection solution offering of products and services focusing on IBM, Veeam, Veritas, etc., products and solutions.
- Led all aspects of sales process, developing customer account plans that identified customer needs, prioritised initiatives, and established clear action plans for success.
- Proactively manage customer’s satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction.
- Retain and profitably grow GBM volume, sales, and profitability through proactive management of assigned large customers’ relationships.
- Building and maintaining excellent relationships with customers.
- Penetrate assigned accounts by selling new or additional products or services
- Forecast upcoming sales leads and projects and build an efficient accurate pipeline to ensure target achievement.
- Followed up on customer payments according to contract terms.
- Represented IBM World Trade Corporation in marketing and services for the GCC region, excluding Saudi Arabia.
- Handled customer complaints for improved satisfaction rates.
- 8+ years of IT experience in Business Development, Client Management, Strategy Planning with strong Project Management, Meeting Planning, Facilitation and Time Management skills, able to communicate effectively with all organisational levels and build relationships of trust.
- Improved staff morale by implementing regular feedback sessions.
- Developed department goals aligned with company vision.
- Conducted team meetings to improve internal communication.
- Delegated assignments to maximise individual strengths.
- Negotiated supplier contracts to reduce costs.
- Established key performance indicators to monitor progress.
- Organised department tasks for increased productivity.
- Fostered positive work environment to enhance team cohesion.
- Set daily priorities and communicated targets, motivating teams to achieve them.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
Technical and support Engineer
Jordan Business Solution
AMMAN, JORDAN
2010.01 - 2013.01
- Provided technical support for TSM, Veeam, and Veritas backup solutions, resolving issues and enhancing user experience
- Managed installation and configuration of IBM Tivoli software to ensure optimal performance
- Designed tailored backup solutions for clients to meet specific needs
- Streamlined communication between departments to facilitate faster problem resolution.
- Identified potential risks in the IT infrastructure, preventing future issues from occurring.
- Managed server configurations according to industry best practices whilst maintaining data integrity at all times.
- Analysed support tickets, identifying recurring problems for permanent resolution.
Education
BS degree - Computer Engineering
Yarmouk University
JordanSkills
- Data Protection Strategy
- BigID Data Privacy
- Data security
- Sales planning
- Account management
- Identify New Opportunities Among Existing Customers
- Contract negotiation
- Pricing strategy
- Partnership development
- Channel partner development
- Partnership cultivation
- Territory management
- Vendor Management
- Manage risk process in accordance with company standards
- Drive approvals process
- Manage Partners Events, Round table and discussions with Customers
- Resource Management:
- Team management
- Remote team leadership
- Adaptive leadership
- Leadership direction
- Presentation skills
- Relationship management with Customers
- Customer Focus:
- Sales training
- Financial reporting
- Effective communication
- Persuasive communication
- Proposition development
- Proposition consistency
- Storage Solution
- VMware Knowledge
Certification
- IBM Spectrum Protect Administration
- IBM Spectrum Protect trouble shooting
- Veritas NetBackup
- Veeam Backup And Replication
- Veritas Enterprise Vault
- Veritas 360 Data Management
- Commvault Backup
- BigID Data security and privacy
Languages
English, and Arabic (Proficient)
Personal Information
- Nationality: Jordanian
- Resident of: United Arab Emirates
- Date of Birth: 31 August 1987
- Gender: Female
- Marital Status: Married
- Mobile Phone: +971 564208601
- Email Address: Nancy_ghawamneh@yahoo.com
Timeline
Regional sales Manager
BigID
2023.05 - Current
Data protection & Cyber security Department Manage
Gulf Business Machines (GBM)
2013.01 - 2023.01
Technical and support Engineer
Jordan Business Solution
2010.01 - 2013.01
BS degree - Computer Engineering
Yarmouk University