Nandika Malith Silva
Production City,Dubai
Summary
Dynamic and results-driven professional with a strong foundation in customer service and extensive computer experience. Demonstrates exceptional leadership skills, effectively leading and motivating teams to achieve organizational goals. Known for multitasking efficiency and a commitment to delivering high-quality service, seeking opportunities to leverage these skills in a challenging environment.
Overview
9
9
years of professional experience
Work history
Laundry Attendant
Grand Plaza Movenpick Media City
Dubai
01.2022 - 02.2025
- Maintained records of outgoing and incoming laundry and dry cleaning.
- Adhered strictly to health and safety regulations whilst operating laundry machinery ensuring a safer working environment.
- Sorted various types of linen, contributing to organized inventory management.
- Handled guest complaints professionally, resulting in satisfactory resolution.
- Coordinated with other departments for seamless operation within the organization.
- Multitasked effectively during peak hours managing several tasks simultaneously without compromising service quality.
- Assessed quality of laundered items, ensuring customer satisfaction.
Linen room Attendant
Hilton Colombo Residence
Colombo
01.2019 - 01.2021
Housekeeping Room Attendant
Hilton Colombo Residence
Colombo
01.2016 - 01.2018
Education
Dharmaloka Collage
Sri Lanka /2012 - /2015
Skills
- Customer Service
- Computer experience
- Ability to lead and motivate a team effectively
- Leadership
- Multitasking efficiency
Accomplishments
- Successfully completed Cross training in housekeeping department as housekeeping supervisor, 08/01/24
- Best guest comment achiever, 05/01/18, Hilton Colombo Residence
- Heartiest of the month nominee, 12/01/23, Grand Plaza Movenpick Media City
Languages
Sinhala
English
References
References available upon request.
Timeline
Laundry Attendant
Grand Plaza Movenpick Media City
01.2022 - 02.2025
Linen room Attendant
Hilton Colombo Residence
01.2019 - 01.2021
Housekeeping Room Attendant
Hilton Colombo Residence
01.2016 - 01.2018
Dharmaloka Collage
/2012 - /2015
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