Nantume Zuwena
Dubai
Summary
Motivated waitress with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Kiza Restaurant & Lounge
09.2022 - 11.2024
- Utilized time management skills to effectively prioritize multiple responsibilities throughout each day.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Adhered to company guidelines and safety protocols for proper food handling and presentation.
- Supported needs of 5- person wait staff who attended to specific needs of countless customers daily for dining restaurant with social relevancy and intentionality.
Unarmed Security Guard
Retail Shop
04.2017 - 06.2021
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
- Completed full building and grounds patrols every 30mins to spot and investigate concerns.
Education
Associate Of General Studies - Language Arts Education
Mbale Progressive Secondary School
Uganda 10.2016
Skills
- Order Taking
- Cleanliness
- Service Quality
- Table Setting
- Food safety awareness
- Personal hygiene
- Relationship Management
- Guest Relations Management
- Hospitality best practices
- Ability to Lift 30 Pounds
- Organizational Skills
- Cool Under Pressure
- High Energy and Stamina
- Adaptable and Flexible
Certification
Basic fire safety &Basic life support
Certificate of people with determination
Languages
English
Advanced (C1)
Arabic
Beginner (A1)
Timeline
Restaurant Waiter
Kiza Restaurant & Lounge
09.2022 - 11.2024
Unarmed Security Guard
Retail Shop
04.2017 - 06.2021
Associate Of General Studies - Language Arts Education
Mbale Progressive Secondary School
Similar Profiles
ELISHA KIPROTICH. ROTICH.ELISHA KIPROTICH. ROTICH.
Waiter. at KIZA RESTAURANT.Waiter. at KIZA RESTAURANT.
AZEEZ FUSIGBOYEAZEEZ FUSIGBOYE
Public Relations at Kiza EntertainmentPublic Relations at Kiza Entertainment
Trisha-kay WhyteTrisha-kay Whyte
Manager at Lounge Zero Restaurant and LoungeManager at Lounge Zero Restaurant and Lounge