Naomi Anna Sam
Dubai,DU
Summary
Talented Operations Analyst skilled at applying software and business abilities to assess data and trends to help organizations determine proper courses of action. All while being extensively familiar with updated standards governing information management.
Overview
5
5
years of professional experience
Work History
Documentation Analyst
Godspeed Immigration
06.2023 - 12.2023
- Extracted and condensed information and devised effective ways to document material.
- Managed project timelines to ensure timely delivery of high-quality documentation materials.
- Led document review sessions involving key personnel from multiple departments.
- Maintained strict confidentiality of sensitive information, upholding organizational policies and legal requirements.
Operations Management Intern
Ilahan Yesilyurt
01.2023 - 03.2023
- Maintained up-to-date knowledge on industry trends, allowing for more informed decision-making in financial reporting tasks.
- Conducted research on accounting standards and regulations, ensuring compliance with all relevant guidelines.
- Performed various administrative tasks such as data entry, filing documents, scheduling meetings which contributed to smooth daily operations.
Customer Service Intern
Airtel
09.2018 - 01.2019
- Worked closely with other departments to develop and implement new strategies designed to improve overall customer satisfaction rates.
- Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns in a timely manner.
- Performed field verifications and conducted product inventory and product research.
Education
Bachelor of Science - Management Information Systems
CYPRUS INTERNATIONAL UNIVERSITY
Nicosia, Cyprus02.2023
Skills
- Database Management
- Verbal Communication
- Business Intelligence
- Microsoft Excel
- CRM Systems
- Organizational Development
Accomplishments
- Collaborated with team of 5 in the development of Capstone Project on AI in Hospital Database Management.
- Won the Debate for the "AI vs. The World" Conference in CIU 2022.
- Awarded "Best Presentation" on TV and Genres in Media team.
Languages
English
Bilingual or Proficient (C2)
French
Intermediate (B1)
Malayalam
Advanced (C1)
Timeline
Documentation Analyst
Godspeed Immigration
06.2023 - 12.2023
Operations Management Intern
Ilahan Yesilyurt
01.2023 - 03.2023
Customer Service Intern
Airtel
09.2018 - 01.2019
Bachelor of Science - Management Information Systems
CYPRUS INTERNATIONAL UNIVERSITY
Similar Profiles
John Henry (Jack) MartinJohn Henry (Jack) Martin
Founder & Digital Strategist at Godspeed Digital AgencyFounder & Digital Strategist at Godspeed Digital Agency
Pooja KambojPooja Kamboj
Human Resources Assistant at Godspeed GroupHuman Resources Assistant at Godspeed Group
Edwin VoongEdwin Voong
Delivery Associate at Godspeed LogisticsDelivery Associate at Godspeed Logistics