Results-driven Sales Manager with talent for building high-performance teams and driving revenue growth. Expert in creating and executing strategic sales plans, leading to increased market share and improved customer satisfaction. Known for fostering long-term client relationships and delivering on business objectives.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Work history
SALES MANAGER
EPIKURE FOODSTUFF TRADING CO LLC
DUBAI, UAE
01.2024 - 10.2025
Ensure adherence to food safety, quality, and regulatory requirements.
Maintain accurate sales records and documentation.
Implement company policies and ethical sales practices.
Manage sales budgets, promotional expenses, and travel costs efficiently.
Analyse market trends, competitor activities, and pricing strategies.
Provide feedback to management on market challenges and growth opportunities.
Build and maintain strong relationships with key distributors and large retail accounts.
Resolve trade issues, claims, and customer complaints promptly.
Execute trade promotions, schemes, and in-store activities effectively.
Organize sales meetings, training sessions, and product briefings.
Manage and expand distribution network including distributors, wholesalers, and retailers.
Monitor stock levels, secondary sales, and order execution.
Set monthly, quarterly, and annual sales targets for the sales team.
ASSISTANT SALES MANAGER
PRIME SILVER TRANSPORT LLC
DUBAI, UAE
04.2016 - 02.2023
Facilitated communication between sales team and upper management to align goals and objectives.
Assist the Sales Manager in planning and executing field sales activities.
Follow up on leads, quotations, and customer inquiries.
Identify and approach new customers such as logistics users, manufacturers, and traders.
Identify and approach new customers such as logistics users, manufacturers, and traders.
Visit clients regularly to understand their transport needs and provide suitable solutions.
Coordinate with operations, dispatch, and fleet teams to ensure timely service delivery.
Resolve customer issues related to delays, routes, or service quality.
Prepare daily/weekly field visit and sales performance reports.
Ensure proper documentation for bookings, invoices, and delivery confirmations.
Perform other tasks assigned by management.
SALES SUPERVISOR CUM ASSISTANT SALES MANAGER
M R TRADING CO LLC
DUBAI, UAE
09.2009 - 04.2016
Assisted in training new sales staff on product knowledge and customer service techniques.
Coordinated daily sales activities to enhance team efficiency and performance.
Managed inventory levels and ensured proper stock replenishment to meet customer demand.
Monitored sales floor operations and provided feedback to improve service delivery.
Supported implementation of promotional activities to boost product visibility and sales.
Engaged with customers to address queries and enhance overall shopping experience.
Reviewed and analysed sales figures, resulting in strategic planning and forecasting.
Coordinated with other departments to ensure smooth operations.
Supervised the sales team, enhancing their performance and productivity.
Maintained up-to-date knowledge of market trends for informed decision-making.
Delivered excellent customer service by addressing and resolving issues promptly.
Boosted store reputation by delivering top-notch customer service.
Customer Service & Client Support Representative at Allianz Commercial Brokerage LLCCustomer Service & Client Support Representative at Allianz Commercial Brokerage LLC