Summary
Overview
Work History
Education
Skills
Websites
Conclusion
Training And Achievements
Signature Location
Naresh Kumar K C
Passport D O I
Passport D O E
Language Skills
Personal Information
Timeline
Generic
Naresh Kumar K C

Naresh Kumar K C

Summary

To achieve a suitable placement in the hospitality industry in a growth oriented organization which offers job responsibilities in accordance with my qualification and experience in order to utilize and improve my skill and knowledge. A self motivated and hardworking pleasant person, equipped with outstanding interpersonal skill gained from the wide experience in the hospitality industry. Ability to work under pressure with in a team or my own initiative, in the organized and methodical manner. I offer enthusiastic and energetic commitment as well as take positive approach to problem solving. I like challenges and the effort I put achieving goals goes by beyond the call on duty.

Overview

18
18
years of professional experience

Work History

Supervisor

Address Beach Resort
10.2022 - Current
  • Supervise all operational aspects of outlet within the F&B department including the development and performance management of colleagues, optimizing profits and increasing revenue
  • Monitor effectiveness of workflow and sequence of service during the service periods and provide constant hands-on support.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

Team Leader

Jumeirah Beach Hotel
08.2008 - 05.2020
  • In charge of the shift and decision maker in the absence of the outlet manager
  • Working closely with the managers to increase productivity, revenue, guest satisfaction, mystery shopper results
  • To promote good public relations and handle guest complaints and concerns
  • To maintain a daily log for communication between colleagues
  • Communicate and delegate tasks to team
  • Performance management, monitor staff performance and provide feedback
  • Training, coaching and development of colleagues
  • Responsible for micros feeding and updating keys
  • Monitoring the hygiene standards
  • Planning and conducting weekly training to develop the colleagues skills and knowledge
  • Working on new ideas and concepts along with the chef
  • Understand cost control and cost analysis techniques
  • Manage guest queries in a timely and efficient manner
  • Comply hotel security, fire regulations and health and safety legislation.

Waiter

Grand Hotel Kathmandu
08.2005 - 08.2008
  • Responsible for station
  • Explain the menu and suggest the dishes to clients and keeping the station to the highest standards
  • Face the guest complains and solve if possible
  • To maintain the highest levels of hygiene and cleanliness within the restaurant service and back of house areas
  • To present and serve food and beverages to the highest standards and have a good knowledge of menus and beverages
  • Open and close the restaurant
  • Serve alcoholic /non alcoholic beverage and food items to the guest
  • Comply with hotel security, fire regulations and all health and safety legislation.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.

Education

School Leaving Certificate (S.L.C) -

HMG Board, Nepal

Intermediate -

Ratna Rajya Laxmi Campus (T U)

Skills

  • Point of sale systems
  • Food and beverage management
  • Scheduling
  • Computer skills
  • Knowledge of food safety and hygiene
  • Team player
  • Leadership
  • Eye to details
  • Hard working
  • Enthusiastic
  • Upselling
  • Problem-solver
  • Strong and effective communication skills
  • Time management
  • Work under pressure
  • Innovation
  • Integrity
  • Self motivated
  • Strong ability to learn, adopt and improve new responsibilities
  • Basic computer training (MS-word, MS excel, MS outlook & MS power point)

Conclusion

It will be great interest that I am forwarding my cv/resume for your consideration. My cv /resume is enclose to provide you with details of my skills and accomplishments, but I am certain that the personal interview would more fully revel my desire and ability to contribute to your organization. Thank you for your time and consideration and do not hesitate to contact me if you have any questions. I look forward to speaking with you soon.

Training And Achievements

  • Awarded with Circle of Excellence at Address Beach Resort 2023
  • Successfully completed Jumeirah leadership foundation program Feb 2019
  • Completed a supervisory who moved my cheese workshop in July 2017
  • Successfully completed time management workshop in April 2016
  • Successfully completed Creative solutions workshop in April 2016
  • Successfully completed 3 days Team trainer workshop in Feb 2016
  • Successfully completed on the job trainer course in Jan 2016
  • Wine, spirits and champagne trainings in 2012
  • Awarded star of the month in February - 2010
  • Awarded star of the month in February, March & August in 2009
  • Successfully Completed 52 weeks Apprenticeship training from Hyatt Regency Kathmandu in 2005

Signature Location

Dubai, UAE

Naresh Kumar K C

+971 562290336

Passport D O I

27 Aug 2023

Passport D O E

26 Aug 2033

Language Skills

Fluent, Native, Proficient

Personal Information

  • Place of Birth: Nepal
  • Height: 170 CM
  • Passport Number: BA0235453
  • Date of Birth: 04/14/86
  • Nationality: Nepali

Timeline

Supervisor

Address Beach Resort
10.2022 - Current

Team Leader

Jumeirah Beach Hotel
08.2008 - 05.2020

Waiter

Grand Hotel Kathmandu
08.2005 - 08.2008

School Leaving Certificate (S.L.C) -

HMG Board, Nepal

Intermediate -

Ratna Rajya Laxmi Campus (T U)

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Naresh Kumar K C