Narmada Mani
Dubai
Summary
I am seeking opportunities to join a company that can help me in enhancing my skills, strengthening my knowledge and realizing my potential. I am willing to explore a wide variety of opportunities that can help me gain perspective. Organized and detail-oriented administrative professional with proven experience in office management and scheduling. Looking for an opportunity to support executives and teams in a dynamic environment, utilizing my excellent organizational and communication skills to enhance overall efficiency
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supply Chain Specialist
BIORUS FZ LLC
Dubai, United Arab Emirates
05.2023 - Current
- To monitor and supervise progress in product classifications and ensure timely application for MOH approvals for shipments
- MOH and MOFA Submission
- Prepare PM Certificate, Warranty Certificate and Instrument ID Certificate for technical team for the machine
- Prepare delivery notes and packing list for Delivery
- Updates delivery notes, invoice and packing list in Dynamics 360 ERP and Zoho One
- Respond quickly and efficiently to all in-coming sales enquiries, by telephone, fax and email
- Input orders into the company’s system and ensure that orders are processed in line with customers’ delivery requirements
- Prepare proposal, tender and quotation for the order
- Prepare all the internal requests such as Advance delivery, issue outs, Credit notes, stock PRs whenever it’s required
- Coordinate with logistics / warehouse to maintain updated stock report
- Acknowledging the emails and enhancing the communication with the customers
- Ensure shipments of products either ordered or for samples purposes
- Inform customers of any delays and arrange alternative delivery dates
Administrative Coordinator
BIORUS FZ LLC
Dubai, United Arab Emirates
12.2022 - 05.2023
- Answering all calls professionally and efficiently in a timely manner/ Escalate to correct departments & Document
- Managing Office Orders in a timely efficient manner & on a budget scale
- AXS Portal Manage all visa processes and Booking Tickets for the employees
- Arrange Orientations for each Department for new employees
- KPI's : Creating new KPI forms sending out and receiving KPI's in correct timeline each month
- Leave Management and Announcement of leave and other information
- Arrange for the production of presentations and supporting material in coordination with marketing department, such as technical papers or customer references, to help sales representatives win business
- Assist in collection of payments from customers if required by Finance Department
- Prepare information on incoming and completed orders for financial report
- Prepares monthly report of sales
- Process customer and supplier registrations
Customer Assistant Executive
SHIYAS AND IFTHIKAR MEDICAL CLINIC
08.2022 - 12.2022
- Providing excellent customer service is my primary responsibility
- This includes addressing customer inquiries, resolving complaints, and ensuring customer satisfaction
- Answering customer inquiries over the phone, email, or in-person
- This could involve providing product information, explaining company policies, and assisting with any issues or concerns
- Processing customer orders, ensuring accuracy, and verifying payment details
- Escalating complex or unresolved customer issues to higher-level management when necessary
Data Entry Operator
Hope internet Centre
10.2018 - 07.2021
- Accurately inputting data from various sources, such as paper documents, digital files, or other formats, into computer systems or databases
- Reviewing data for errors, inconsistencies, or discrepancies and correcting them as needed
- Organizing and formatting data according to predefined guidelines or templates
Education
Bachelor of Science - Chemistry
Mar Thoma College
Ernakulam06.2022
Diploma - Chemical and Health
Johns Hopkins University
Higher Secondary Certificate -
State Board
Secondary School Certificate -
Kerala State Board
01.2016
Skills
- Microsoft Office
- Office Management
- Communications
- Analytics
- Data Analysis
- Microsoft Excel
- Supply Chain
- Adaptability
- Customer Service Management
- Data Entry
Certification
- Excel: Power Query (Get & Transform), LinkedIn
- Supply Chain Foundations: Analytics, LinkedIn
- Introduction to Career Skills in Data Analytics, LinkedIn
- Career Essentials in Data Analysis, Microsoft and LinkedIn
Languages
Hindi
Malayalam
English
References
BIORUS FZ LLC, Info@biorus.ae, Dubai, Dubai, United Arab Emirates
Timeline
Supply Chain Specialist
BIORUS FZ LLC
05.2023 - Current
Administrative Coordinator
BIORUS FZ LLC
12.2022 - 05.2023
Customer Assistant Executive
SHIYAS AND IFTHIKAR MEDICAL CLINIC
08.2022 - 12.2022
Data Entry Operator
Hope internet Centre
10.2018 - 07.2021
Bachelor of Science - Chemistry
Mar Thoma College
Diploma - Chemical and Health
Johns Hopkins University
Higher Secondary Certificate -
State Board
Secondary School Certificate -
Kerala State Board